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ModWash
Lexington, SC | Other
$34k-42k (estimate)
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Customer Service Team Member Lexington, SC
ModWash Lexington, SC
$34k-42k (estimate)
Other 4 Months Ago
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ModWash is Hiring a Customer Service Team Member Lexington, SC Near Lexington, SC

Job Details

Job Location: Lexington
Position Type: Full-Time/Part-Time
Education Level: None
Salary Range: $11.00 Hourly
Travel Percentage: None
Job Shift: Any
Job Category: Sales

Description

Are you interested in:

  • Unlimited earning potential from commissions?
  • Additional bonus payments based on your teams success?
  • An exciting career with above industry-average income and growth opportunities?

If so, come be a part of a dynamic team!

Be Bold. Be Kind. Be You.
Join the ModWash Family Today!

We love who we are and the impact we make in our communities. We have a Servants Heart and strive to blow our guests minds with next level positive experiences. We focus on the details by providing our guests with exciting products and services, including our Famous ModAir. Its all about the details here at ModWash!

We at ModWash believe in creating a positive ripple effect. This is what the ModDrop stands for. Each act of kindness, even the smallest positive action will ripple outward to affect others and our communities. Lets make a ripple effect together.

Guest Experience Team Members are responsible for the daily operations at a ModWash location. Youll work as a team to ensure each guest has an outstanding experience while driving membership sales to help grow the ModWash brand.

What youll want to consider when applying for this position:

  • Experience
    • I get guests comfortable by smiling, making eye contact, and offering amenities.
    • I will deliver mind blowing customer service by using my imagination.
    • I have a Servants Heart and will create great memories.
    • I show that I care by expressing my intentions.
  • Efficiency
    • I recognize my customers time is a luxury.
    • I have a massive sense of urgency.
    • I will provide accurate and timely information.
    • I am mentally present and focused.
    • I am organized and prepared.
  • Safety
    • I am committed to following process to ensure the safety of all.
    • I take action if I see unsafe conditions or behavior.
    • I avoid distractions and strive for excellence in my workmanship.
    • I am protective of company resources and materials.
  • Image
    • I project a professional image and positive energy.
    • I take ownership in the cleanliness of the property.
    • I am passionately focused on self-improvement and learning.
    • I represent the ModBrand with pride.

What youll do:

  • Deliver mind blowing customer service.
  • Present and explain each of the ModWash packages and the benefits of unlimited memberships.
  • Safely guide guests through the ModWash tunnel.
  • Actively engage with customers pre/post wash to ensure 100% satisfaction.
  • Ensure facilities are always clean and presentable.

What youll need:

  • Ability to work a flexible schedule including nights and weekends.
  • A sense of urgency.
  • A passion for serving others.
  • Awesome customer service skills

Qualifications


Physical Job Requirements:

  • Ability to work outdoors in all weather conditions and seasons (heat of the summer, cold of the winter)
  • Be on your feet for extended periods of time/ the entire work shift
  • Physically able to bend, stoop, squat, kneel, reach, step to perform job duties
  • Ability to carry, lift, push, pull, and move up to 25 pounds
  • Alert and able to maneuver around moving vehicles and equipment
  • Respond quickly to sounds
  • Move safely over uneven terrain and in confined spaces
  • See clearly and respond to dangerous situations

ModWash provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics.

Job Types: Part-time, Full-time

Job Summary

JOB TYPE

Other

SALARY

$34k-42k (estimate)

POST DATE

11/11/2022

EXPIRATION DATE

05/01/2023

Show more

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The following is the career advancement route for Customer Service Team Member Lexington, SC positions, which can be used as a reference in future career path planning. As a Customer Service Team Member Lexington, SC, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Team Member Lexington, SC. You can explore the career advancement for a Customer Service Team Member Lexington, SC below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Team Member, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Team Member for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Collecting and analyzing customer feedback can also be a part of their customer service job tasks.

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Agents may also personally follow up with customers to find out how the solution worked for them.

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Demonstrate sound knowledge of the product/service and suggest a solution to the customer right away.

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They will access customer requests from multiple communication channels through a unified database, automate repetitive tasks, and ensure deadlines are being adhered to.

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Customer service members do financial management of customer services, troubleshooting, processing orders, upgrades, complaints handling and escalation.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Team Member jobs

A great customer service member knows how to relate to anybody, but they’re especially good with frustrated people.

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Responding to questions with positive language can greatly affect how the customer hears the response.

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Customer service experience goes beyond call centers and emails.

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Seek out unique touch points to build positive customer experiences.

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Customer service reps need to equip themselves with the necessary knowledge and skills they need to connect with and help customers.

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Step 3: View the best colleges and universities for Customer Service Team Member.

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