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Assistant General Manager

Bridgeville, PA | Full Time
Expired

Job Description

Assistant General Managers support the General Manager to be the driving force behind our express car wash operation. The main goal for this position is to provide strong leadership and motivation to a team operating in a fast-paced environment while upholding the ModWash standard of a fun, safe, clean, efficient, and friendly experience for our customers. This position has a high potential for advancement as the company executes its growth strategy, so if you are a go-getter, enjoy interacting with customers, are interested in leading people and thrive being around cars and technology, this is the role for you.Essential Functions:Partners with GM to recruit, train, coach and develop all teammates.Ensures compliance with ModWash onboarding, orientation and training processes for all new teammates. Stays up-to-date on all process changes and enhancements.Provides ongoing development, coaching and counseling to all high-potential hourly teammates.Partners with Human Resources on disciplinary issues including investigations and terminations.Partners with General Manager and District Manager to drive local volume and sales through strategic community outreach and marketing efforts.Checks ModWash store email regularly and responds to all emails in a timely, pleasant manner. Follows-up on action items as needed, quickly and accurately.Ensures teammates are using prescribed sales scripts and guide-on procedures at all times.Ensures site is operating safely and in compliance with all regulatory, local, state and federal laws/regulations.Creates genuine connections with guests and fosters relationships through superior customer-service to build membership sales.Walks site throughout shift to ensure site is operating safely, efficiently and up to the ModWash standards of service. Converses with guests regularly to ensure satisfaction.Handles all guest issues/complaints. Escalates issues as needed to General Manager and District Manager to resolve all issues in a timely manner that result in positive outcomes and guest-retention.Partners with District Service Manager and maintenance team to ensure all equipment is properly maintained, safely operated and maintenance requests are fulfilled in a timely manner to minimize site down time.Performs other duties as assigned.Experience:2 years in a leadership position Car Wash experience is preferred, but not requiredPrior P&L responsibility is preferredPhysical Requirements:Ability to be active and outdoors in varying temperatures and weather conditionsAbility to be on your feet for long hours at a timeAbility to lift 50lbsEducation:Must have a high school diploma or an equivalent certificatePrevious car wash experience is not required but recommendedJob Type:Full-time

Skills for Assistant General Manager

The job skills required for Assistant General Manager include Customer Service, Leadership, Responsibility, Go etc. Having related job skills and expertise will give you an advantage when applying to be an Assistant General Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Assistant General Manager. Select any job title you are interested in and start to search job requirements.

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Career Path for Assistant General Manager

The following is the career advancement route for Assistant General Manager positions, which can be used as a reference in future career path planning. As an Assistant General Manager, it can be promoted into senior positions as a Grocery Store Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Assistant General Manager. You can explore the career advancement for an Assistant General Manager below and select your interested title to get hiring information.