MobilityWorks, serves the disabled community with wheelchair accessible minivans, full-size vans with lifts, as well as commercial fleet vehicles. Our mission is to provide wheelchair users with the mobility, independence, and personal freedom they desire. Keep reading to see how you can join the team leading this effort! 

MobilityWorks is seeking a Service Advisor. We provide a great work-life balance with regular business hours so you can be home spending time with family or doing what you love most! BE THERE- MobilityWorks believes that every team member is an important part of the MobilityWorks team, and we value the skills, efforts, and contributions made by each member of our team. We believe in our mission and make every effort to live our core values.

The Service Advisor is responsible for producing service department gross profit from customer pay, commercial and warranty work. Specific to these activities; customer pay revenue generation, commercial, and warranty processing, and over-the-counter parts sales. The Service Advisor will act as the liaison for all service and repair opportunities, ensuring that work is performed with the highest level of quality and profitability alike.

What you get to accomplish: 

• Build and maintain the service scheduler daily with customer pay and warranty work.
• Actively manage the call strategy to engage existing customers with the emphasis centered on operational maintenance.
• Collaborate with SM the shop workflow in accordance with pre-post production work.
• Communicate the hours/appointments necessary to fill the scheduler in Salesforce daily.
• Pre-print and dispatch all work assigned in the service scheduler for next-day carryovers and inbound work.
• Greet clients upon arrival and follow the established customer reception process.
• Review complete client file to ensure that all data is current and accurate

What you should possess: 

• High school diploma or GED required.
• 2-3 Years’ experience in automotive repair management

What We offer you:

• Work/Life Balance – Hours of operation 8-5, Monday - Friday, no late nights, No weekends!
• Competitive Compensation Packages

• Medical, Dental & Vision Insurance plan(s).
• Flexible Spending Account(s)
• 8 paid holidays, Personal Time Off, Social Responsibility Time.
• Employer Paid Benefits such as Tuition Reimbursement Program, Employee Assistance Program, Life and Disability insurance.
• Employee Wellness Program

• 401(k) Retirement Plan options with generous company match.
• An incredibly rewarding experience in a team-centered environment.

Military Veterans are highly encouraged to apply!

We embrace diversity! Be part of an organization that invests in YOU!