We are looking for a Entry Level Customer Service Rep.

The ideal candidate will be computer savvy and a fast typistwith a keen eye for detail. You will report to a data manageror another senior data team member. Understanding of data confidentiality principles is must.

• Pay: $15.00hr and increases to 16hr after training
• Schedule: Monday - Friday - 830am - 530pm

Responsibilities:

• Receive telephone calls and provide scripted responses to callers.
• Identify situations that require further research and monitoring
• Record all interactions in a Customer Relation Management application
• Advise supervisor of issues and problems
• Performs other duties as assigned
• Complies with all policies and standards
• Provides customers with information that is specialized and communicated in a warm empathetic manner
• Uses standard script and established guidelines

Qualifications

• The desire to learn excellent communication skills.
• Analytical skills to rapidly review and interpret data
• Desire to help callers via phone interaction
• Keyboard skills with a PC and Windows operating system
• Interpersonal skill to respond in a concise and courteous manner

Job Type: Full-time

Pay: $15.00 - $15.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Morning shift

Weekly day range:

• Monday to Friday

Work Location: One location