MISUMI is the most comprehensive and user-friendly resource for factory automation components. With a vast selection of 80 sextillion standard and customized parts, MISUMI is an unmatched, one stop shop for meeting customer specifications. We're committed to empowering customers to do incredible design work incredibly fast. We also are committed to our employees and are excited to announce that we received Comparably's annual Best Team Leadership Teams award of 2022 in recognition of our employee centric culture, opportunities for growth and advancement, and outstanding leadership.

ABOUT THE POSITION:

As an Applications Engineer, you will be working closely with sales and business partners to demonstrate solutions to help customers’ issues and achieve business needs. Using learned industry and product knowledge, you will provide professional and well-mannered technical support to customers while maximizing profitability. Responsibilities include: 

• Promote and educate customers including design engineers, mechanical engineers, buyers, or other professional and technical personnel, on products and services to increase sales both on and off-site.
• Make and perform technical presentations to design engineering groups as a subject matter expert clearly and confidently.
• Work collaboratively with sales team to achieve growth goals.

• Provide technical design support and education both internally and externally on products including materials, fits, tolerances, lifespans, engineering calculations, sizing, CAD models, website, and functions via phone, email, and internal training.
• Handle large, custom, and competitor cross-over quoting opportunities between customers and internal departments (domestic and overseas) to capture new business.
• Ensure compliance to quality and work if needed with the customer service and procurement on quality claims.
• Maintain some product databases, website contents, and catalog product information for accuracy and changes.
• Generate expert technical contents for webinars, seminars, videos, website, catalogs, and other marketing collateral to increase awareness of products and brand.
• Perform and support market research activities and provide insights for the machine design industry.
• Other responsibilities may include supplier and manufacturing development, manufacturing kaizen, and product development.

WHAT WE NEED FROM YOU:

• Bachelor’s Degree in Mechanical, Robotics, Automation, or Industrial Engineering.
• 2 years of previous Sales and/or Application engineering experience.
• Experience sizing and specifying mechanical assemblies; hands on experience preferred.
• Knowledge of manufacturing processes and equipment preferred.
• Excellent problem solving, interpersonal and conflict management skills.
• Working knowledge of 3D CAD, Microsoft Office (Excel, Access, Word, PowerPoint) CRM software, VB, VBA (plus).
• Excellent verbal/written communication skills.

• Highly motivated, driven, responsible, possess leadership, and results oriented.
• Travel requirements – 5-20% of time – as required by Sales opportunities, Customer and Sales support across North America.

WHAT WE CAN OFFER YOU:

MISUMI will provide training you need to be successful in this role, as well as opportunities for growth and innovation in our team-oriented company culture. We have outstanding benefits and retirement plans that allow you to focus on successfully doing your job and exceeding customer expectations and the excitement that comes with growth. The part that matters most is you!

MISUMI is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veteran status, disability, marital status, sexual orientation, citizenship status, genetic information, gender identity, or any other protected status under applicable law.