About MOSERS

MOSERS is a team-oriented public pension system made up of passionate, hard-working individuals. Our team believes our members’ financial security comes first. Whether we’re in the field providing educational seminars, welcoming members into our office for one-on-one retirement counseling, investing trust fund assets, or working on the various systems that support our mission and staff, we are all collaborating toward the same goal. 

What You’ll Do

The individual in this position will provide technical support to the Benefits Administration section. Responsibilities include:

• Answering calls and emails from our members regarding website assistance, completion of forms, years of service, retirement benefit amounts, COLAs, etc.
• Reviews and processes retirement forms and proof documents
• Verifying survivor eligibility, collecting acceptable proof documents, processing survivor applications and preparing them for verification
• Communicating with state agencies regarding forms, eligibility, and service through phone calls, emails and other written correspondence
• Preparing final benefit calculation letters for monthly retirement inceptions
• Data entry, including updating member records in our pension administration system

What We’re Looking for in an Ideal Candidate

• Ability to multitask in a fast-paced environment while maintaining accuracy 
• Exceptional customer service skills
• Competent writer who pays close attention to detail
• Reliability and dedication to the task at hand and strive to exceed expectations
• Reliability with a team mentality 
• Experience with Microsoft Word, Excel and Outlook
• Bachelor's degree
  • Or high school diploma plus two years of related experience

What You’ll Love About Us

• Our Team – Our staff consistently ranks “co-workers” at the top of their lists of things they love about MOSERS in our Employee Satisfaction and Engagement Surveys
• Our Culture – Our staff also ranks our “team” culture high on our surveys
• Competitive Pay – $42,500 minimum starting salary
• Potential Remote Work Flexibility - Eligible employees may work one day from home per week
• Our Benefits – MOSERS staff enjoy the same benefits as State of Missouri Employees which include:
  • Defined Benefit Pension Plan and Defined Contribution Plan
  • Health Insurance
  • Vision Insurance
  • Dental Insurance
  • Life Insurance
  • Long Term Disability Insurance
  • Cafeteria Plan
  • Employee Assistance Program
  • Paid Vacation and Sick Leave
  • 13 Holidays Per Year
  • Tuition Reimbursement 

If this job sounds like a fit for you and us, we look forward to reviewing your resume! To ensure consideration apply by October 2nd. EOE: M/F/V/D.