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Account Coordinator (Remote Friendly)

Scottsdale, AZ | Full Time | Remote
3 Days Ago

Job Description

We're looking for thoughtful problem-solvers with big hearts, the ability to speak easily & confidently, and the innate desire to exceed customer expectations, to join our rapidly expanding Servicing and Collections/Recoveries teams as Account Coordinators.

Account Coordinators can choose to work from our beautiful headquarters office in Richmond, VA, or from their homes, or a little bit of both! We are currently hiring remote Account Coordinators in AR, AZ, FL, MO, NV, PA, TX and VA.

About you:

You've developed your skills with 1 year(s) experience in any professional environment where going above and beyond for your customers is the number one priority.

We've found that everyone from recent grads, tenured call-center professionals, collections agents, outbound sales reps, and customer service professionals from the retail, restaurant and hospitality industries are well prepared for success in this key role. If any of these sound like you  - and if you're ready to launch your career and GROW along with us - we'd love to hear from you!

About the perks:

  • 20 days PTO 6 paid holidays
  • Ability to work 100% remotely or at our office in Richmond, Virginia - or a little bit of both!
  • Competitive hourly rate up to $7,800 a year in bonus potential
  • Medical, dental and vision coverage, including a 100% company-paid employee-only option
  • Paid parental leave
  • All IT equipment provided for you
  • $40 per month Internet Stipend
  • $100 per month (after tax!) Thrive Stipend - to use in any way that helps you thrive
  • TONS OF opportunities for advancement at a fast-growing company!

The impact you'll make:

You'll drive forward our mission of financial inclusion by serving as the voice of Mission Lane. When our customers speak with you, they'll know that their financial well-being is your number one priority.

As an Account Coordinator on the Servicing Team, you'll take calls from current customers and use your communication, critical thinking, and problem solving skills to help them succeed with our products.

As an Account Coordinator on the Collections/Recoveries Team, you'll make calls to customers who have fallen behind on payment, approach them with dignity and respect, and help them improve their financial health.

You'll thrive in this role if:

  • You have 1 years experience going above and beyond for customers, in any industry
  • You have some sales or negotiation experience, or the demonstrated ability to speak persuasively
  • You're a critical thinker with problem-solving skills
  • You're savvy with the use of technology & software
  • You have solid written and verbal communication skills
  • You have great interpersonal skills, and an ability to adapt to the situation
  • You're resourceful, resilient, and thrive in a fast-paced environment
  • You can multitask while speaking with customers
  • You have a High School diploma or GED

If you choose to work remotely:

  • A private, quiet, distraction-free, interruption-free work area is a requirement for success in the role.

Skills for Account Coordinator (Remote Friendly)

The job skills required for Account Coordinator (Remote Friendly) include Customer Service, Problem Solving, Verbal Communication etc. Having related job skills and expertise will give you an advantage when applying to be an Account Coordinator (Remote Friendly). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Account Coordinator (Remote Friendly). Select any job title you are interested in and start to search job requirements.

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Career Path for Account Coordinator (Remote Friendly)

The following is the career advancement route for Account Coordinator (Remote Friendly) positions, which can be used as a reference in future career path planning. As an Account Coordinator (Remote Friendly), it can be promoted into senior positions as an Account Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Account Coordinator (Remote Friendly). You can explore the career advancement for an Account Coordinator (Remote Friendly) below and select your interested title to get hiring information.

How to Become an Account Coordinator

If you are interested in becoming an Account Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Account Coordinator for your reference.

Step 1 Understand the job description and responsibilities of an Account Coordinator

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Step 2 Knowing the best tips for becoming an Account Coordinator can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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Step 3 View the best colleges and universities for Account Coordinator

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