We're looking for thoughtful problem-solvers with big hearts, the ability to speak easily & confidently, and the innate desire to exceed customer expectations, to join our rapidly expanding Servicing and Collections/Recoveries teams as Account Coordinators.
Account Coordinators can choose to work from our beautiful headquarters office in Richmond, VA, or from their homes, or a little bit of both! We are currently hiring remote Account Coordinators in AR, AZ, FL, MO, NV, PA, TX and VA.
You've developed your skills with 1 year(s) experience in any professional environment where going above and beyond for your customers is the number one priority.
We've found that everyone from recent grads, tenured call-center professionals, collections agents, outbound sales reps, and customer service professionals from the retail, restaurant and hospitality industries are well prepared for success in this key role. If any of these sound like you - and if you're ready to launch your career and GROW along with us - we'd love to hear from you!
About the perks:
The impact you'll make:
You'll drive forward our mission of financial inclusion by serving as the voice of Mission Lane. When our customers speak with you, they'll know that their financial well-being is your number one priority.
As an Account Coordinator on the Servicing Team, you'll take calls from current customers and use your communication, critical thinking, and problem solving skills to help them succeed with our products.
As an Account Coordinator on the Collections/Recoveries Team, you'll make calls to customers who have fallen behind on payment, approach them with dignity and respect, and help them improve their financial health.
You'll thrive in this role if:
If you choose to work remotely:
The job skills required for Account Coordinator (Remote Friendly) include Customer Service, Problem Solving, Verbal Communication etc. Having related job skills and expertise will give you an advantage when applying to be an Account Coordinator (Remote Friendly). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Account Coordinator (Remote Friendly). Select any job title you are interested in and start to search job requirements.
If you are interested in becoming an Account Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Account Coordinator for your reference.