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Mint House is Hiring an Overnight Hospitality Associate Near Petersburg, FL
THE ROLE
We are looking for a highly motivated and energetic Full-Time Overnight Hospitality Associates to join our ground team in downtown St.Petersburg. Our Hospitality Associates support our Market Lead by greeting our guests upon arrival, oversee the check-in process, assist with luggage and valet, and ensure our guests love their experience while staying at Mint House. This is a great opportunity for someone looking to gain hospitality experience and excited about revolutionizing the hotel experience for the modern business traveler.
AT MINT HOUSE YOU WILL
Responsible to respond to day to day guest requests, issues, and other outreach to deliver a seamless experience to our guests in real time
Execute on arrival inspections and unit departure to ensure units are constantly meeting or exceeding brand standards
Guide guests through the Mint House experience; deliver a personalized first impression upon arrival to exceed expectations
Park and retrieve guests vehicles in a safely and timely manner from our valet parking location
Serve as a helpful resource in the field to troubleshoot guest issues in real-time and report any guest maintenance concerns or issues during a Mint House stay
Promote a guest-centric culture to drive exceptional results and a positive environment
Ensure all guest areas and apartments are cared for and inspected to verify appliances and amenities are clean and in working order for our guests
Assist with inventory management and collaborate with team on ad-hoc projects
Master our software to assist the guest stay, reservations, and communication amongst the team
WE ARE LOOKING FOR
Minimum of 2 years of experience working in hospitality and / or customer facing environment
Flexible schedule to assist with staffing coverage in the instance of call outs and is open to working evenings and weekends
Multitasker; well organized and have significant attention to detail
Understand the importance of creating a meaningful experience and bring that spirit to our guests
Embody our core values: gritty, adaptable, and stress-tolerant
Honest, reliable, able to work effectivity both independently and with a team
Confident to take charge and problem solve when needed
Tech-savvy, embraces tech-forwarded thinking and use of mobile application and business systems
This role requires a valid driver's license, clean driving record and comfortability driving manual and automatic vehicles
This is a Full-Time position with starting hourly rate of $17.