THE ROLE

AT MINT HOUSE YOU WILL

• Responsible to respond to day to day guest requests, issues, and other outreach to deliver a seamless experience to our guests in real time 
• Execute on arrival inspections and unit departure to ensure units are constantly meeting or exceeding brand standards
• Guide guests through the Mint House experience; deliver a personalized first impression upon arrival to exceed expectations
• Park and retrieve guests vehicles in a safely and timely manner from our valet parking location 
• Serve as a helpful resource in the field to troubleshoot guest issues in real-time and report any guest maintenance concerns or issues during a Mint House stay 
• Promote a guest-centric culture to drive exceptional results and a positive environment
• Ensure all guest areas and apartments are cared for and inspected to verify appliances and amenities are clean and in working order for our guests
• Assist with inventory management and collaborate with team on ad-hoc projects 
• Master our software to assist the guest stay, reservations, and communication amongst the team 

WE ARE LOOKING FOR

• Minimum of 2 years of experience working in hospitality and / or customer facing environment
• Flexible schedule to assist with staffing coverage in the instance of call outs and is open to working evenings and weekends
• Multitasker; well organized and have significant attention to detail
• Understand the importance of creating a meaningful experience and bring that spirit to our guests 
• Embody our core values: gritty, adaptable, and stress-tolerant
• Honest, reliable, able to work effectivity both independently and with a team 
• Confident to take charge and problem solve when needed 
• Tech-savvy, embraces tech-forwarded thinking and use of mobile application and business systems 
• This role requires a valid driver's license, clean driving record and comfortability driving manual and automatic vehicles 

This is a Full-Time position with starting hourly rate of $17.00