Overview

Interested in a Medical Front Desk Opportunity? Apply today!!

The Patient Services Representative is responsible for performing a variety of routine tasks and special requests associated with the daily operations. The daily tasks are often time-sensitive and therefore require consistent performance without reminders, with a focus on efficiency and accuracy. An overview of the daily and special requests is outlined below under “Essential Functions”. All tasks are to be completed as a team player within the department and company.

Eyecare Services Partners selects best-in-class Ophthalmic and Optometric practices that are focused on essential eye health issues. Our practice groups excel in the utilization of advanced technology and processes to provide safe and optimal outcomes for our practices. ESP and our associated practices represent a community of dedicated leaders, compassionate providers and surgeons, plus highly skilled clinical teams supporting communities and their eye care needs.

****Eyecare Services Partners will now only consider candidates who can verify prior to hire that they either have been fully vaccinated against the Covid 19 virus or have started the vaccine process by having their initial dose before starting in their new position and are committed to completing that process within 30 days of starting work. Your signature on this document will also mean that you will comply with this Covid 19 vaccination requirement.

Responsibilities

• Expected to travel to all four locations.
• Welcomes and greets all the visitors, in person or over the phone
• Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette
• Responsible for keeping the reception area clean and organized
• Sign-in and distribute incoming parcels from external carriers (i.e., United States Post Office, United Parcel Service, Federal Express, etc.) to various locations throughout the Home Office
• Processing of the respective packages/ postal mail including Insurance correspondence, Insurance letters, and insurance remits. Inner office mail and direct mail to Lockboxes and Corporate office.
• Provide clerical support for mass mailings on an as needed basis.
• Assist with organization and distribution of Mail Room materials (i.e., office supplies, stationary, printer ribbons, copy paper, etc.).
• Assure the Copy Rooms are properly supplied with copier paper at all times.
• Assure the coffee areas and Lunch Room are properly supplied with paper towels at all times.
• Assist with maintaining proper inventory levels of the Mail Room materials and respective ordering from the proper supplier.

Qualifications

• Minimum of a high school diploma or equivalent.
• Ability to lift at least 20 lbs.
• Must be able to type and comprehend a variety of paperwork.
• Ability to operate mail and shipping systems and other similar office equipment.
• Have the ability to provide excellent customer service, communication, telephone and grammar skills. 
• Basic computer knowledge of Microsoft Office required.
• Ability to handle confidential and valuable materials.
• Must be detail oriented and organized.
• Ability to perform as part of a team as well as work independently.
• Ability to travel between offices when needed.

In turn we will provide:

• Benefits to full time team members that include comprehensive medical, dental and optical coverage, 401K and short and long term disability.
• Company paid life insurance.
• Paid holidays and generous paid time off.
• Paid parking.
• Team oriented working environment where you are heard and respected.
• Clear career ladder opportunities.
• Offered pay range $17.79/hr-24.28/Hr. 

#ESP2