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MidWestOne Bank
Dyersville, IA | Part Time
$46k-59k (estimate)
8 Months Ago
Service Associate
MidWestOne Bank Dyersville, IA
$46k-59k (estimate)
Part Time | Banking 8 Months Ago
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MidWestOne Bank is Hiring a Service Associate Near Dyersville, IA

Overview

At MidWestOne, our people are number one in everything we do. We are a community bank with a culture based on integrity and customer care. The people on our team are the foundation of our success. If you're ready to work for an organization that values you, develops your talents and helps you grow personally and professionally, then look no further.

Provides a wide variety of customer service and teller functions involving the payment and receipt of money, customer accounts, and other general banking services. Participates actively in referrals of other bank products and services. Services customers with their accounts by accepting and processing deposits of all types in accordance with bank policies and procedures

Responsibilities

  • Performs service associate daily duties in a teller window:
    • counting, strapping, verifying, packaging currency and coin
    • learns and uses products and services and related information
    • follows concepts and procedures outlined in the training and department policies adhering to regulatory requirements and customer service expectations.
  • Services customers with their accounts by accepting and processing deposits of all types in accordance with bank policies and procedures:
    • Cashes checks, pays savings withdrawals, issues travelers checks, money orders, cashier's checks, and other services
    • Provides deposit account information to personal and business customers
    • Interacts with customers and other employees in a pleasant and friendly manner
  • Associates at designated offices will learn and perform additional operational and customer service duties involving the handling and processing of collection items, foreign currency, and fed tax payments.
  • Associates at all other branch locations will be exposed to additional operational and customer service duties involving the closing of accounts, redeeming of certificates of deposit, processing of returned items, balancing of coin machine, and upon training, have the opportunity to open accounts. Branch associates also escort customers to and from the safe deposit vault following proper procedures.
  • Refers bank products and services to customers, as opportunities arise.
  • Participates in the Service Associate Scorecard program which involves various measurement systems, testing, and performance expectations. Works within the SA development program to improve knowledge, experience and performance.
  • Balances own cash drawer and prepares cash blotter. Notifies supervisor of any offages and follows review procedures.
  • Processes night drop deposit bags and envelopes.
  • Performs other operational duties associated with teller operations:
    • Balances and processes various accounts for the bank
    • Operates the function of the collection window
    • Performs a variety of clerical tasks as assigned

Qualifications

  • High school diploma or general education degree (GED)
  • one to three months related experience and/or training; or equivalent combination of education and experience. 

We RISE by lifting others. RISE stands for Retention, Innovation, Support, and Empowerment. Through RISE we aspire to create and sustain a culture of diversity, equity, inclusion and belonging at work and in our communities. Our commitment to RISE is reflected in our operating principles, people and culture. We pledge to continuously learn, so we can understand and support the differences of individuals, embrace each other's strengths, and provide opportunities for all of us to work toward and achieve our full potential.

Now that you know more about us and the position, next step is for you apply so we can learn about you!

Job Summary

JOB TYPE

Part Time

INDUSTRY

Banking

SALARY

$46k-59k (estimate)

POST DATE

07/19/2022

EXPIRATION DATE

07/17/2023

WEBSITE

midwestone.bank

HEADQUARTERS

PELLA, IA

SIZE

500 - 1,000

FOUNDED

1934

TYPE

Public

CEO

MIKE PATRICK

REVENUE

$200M - $500M

INDUSTRY

Banking

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About MidWestOne Bank

MidWestOne is a financial institution that provides commercial and personal banking products and services for individuals and businesses.

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The job skills required for Service Associate include Customer Service, Products and Services, Commitment, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Associate. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Service Associate positions, which can be used as a reference in future career path planning. As a Service Associate, it can be promoted into senior positions as a Sales Manager - Medicare Products that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Associate. You can explore the career advancement for a Service Associate below and select your interested title to get hiring information.

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If you are interested in becoming a Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Associate job description and responsibilities

Sales and customer service associates are employees who are responsible for closing out sales deals and attending to customer needs.

01/01/2022: Las Cruces, NM

Many customer service associates are full-time employees, although some may work part-time or as temporary employees.

01/31/2022: Eugene, OR

A strong associate will be able to quickly understand the customer’s problem and propose the best solution.

01/07/2022: Pocatello, ID

The customer service associate at the Home Depot follows procedures for price changes and new products.

12/13/2021: Nashville, TN

Customer Service Associate assist customers with emergency problems or unexpected situations Providing solutions for customer problems.

12/17/2021: Baton Rouge, LA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Associate jobs

Typically, a customer service associate will need to obtain their high school diploma or GED.

02/27/2022: Spokane, WA

Conduct research on the employer, hiring manager, and job opportunity.

02/27/2022: Greenville, MS

Communicate as efficiently as possible.

02/04/2022: Saginaw, MI

Don’t pursue close personal relationships with the team.

01/12/2022: Clarksville, TN

Stop Complaining About Missed Calls.

01/18/2022: Cedar Falls, IA

Step 3: View the best colleges and universities for Service Associate.

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