Overview

At MidWestOne, our people are number one in everything we do. We are a community bank with a culture based on integrity and customer care. The people on our team are the foundation of our success. If you're ready to work for an organization that values you, develops your talents and helps you grow personally and professionally, then look no further.

As a Personal Banker, is responsible for developing and maintaining relationships with customers and prospects by providing financial advice and solutions based on their individual needs. Identifies opportunities to connect customers with other business lines to strengthen the relationship. Performs in a leadership role to assist less experienced Bankers in their development or to meet and resolve customer needs. Actively participates in proactive customer outreach initiatives and community events. May assist with operational duties, including banking transactions, and may fill in at various locations as requested.

Responsibilities

• Identifies customer needs by asking open ended questions to recommend and open appropriate deposit accounts for consumer and business ownerships, and related retail services.
• Originate and process consumer loan applications; handles loan closings and collection activities.
• Participates in customer outreach initiatives and campaigns to achieve sales goals
• Actively uses bank technology to track related activities and progress towards goals
• Proactively identifies and makes referrals to other business lines and connects customer to the appropriate employee
• Performs necessary tasks to establish and/or update accounts, and services.
• Embraces leadership opportunities within the branch by
  • Acting in a leadership capacity when Manager, ARM, or Senior Banker is not available (including resolution of difficult or upset customer situations)
  • Assisting with sales skills development activities
  • Assisting others with complex consumer, fiduciary, or business ownership accounts and relevant services
• Volunteers for community organizations and participates in community events
• May provide support and act as a backup for operational duties and banking transactions and will adhere to all processing and balancing requirements
• Performs other responsibilities based on branch traffic and needs
• Other duties may be assigned.

The Perks!

• Competitive base compensation with additional performance-based incentives/bonus potential (incentives and bonus will vary depending on role)
• Career growth opportunities
• Continuous learning opportunities
• 401(k) Retirement Plan with company match with immediate vesting
• Employee Stock Ownership Plan
• Employer provided group life insurance with option to purchase additional life insurance for you and your family members
• Employer provided long term and short term disability insurance
• Paid Time Off, Paid Holidays, Parental/Grandparent Leave, and more!
• Medical, Dental, and Vision insurance
• Flex spending plan & Health savings accounts
• Additional Insurance options to meet your personal needs: Pet Insurance and Critical Illness and Accident insurance
• Student Loan Debt Reduction Program & Tuition Assistance Plan
• Wellness Program
• Free banking services and other financial services discounts
• Take Your Dog to Work Day in June
• Employee Rally Day- a day of celebration and recognition!

Qualifications

• Associates degree or equivalent combination of education and related work experience.
• Must have demonstrated proficiency with Microsoft Office applications with emphasis on Outlook, Word, and Excel as well as proficiency with various internal banking software to perform job duties.
• All associates are responsible for the knowledge and application of banking laws, rules, and regulations, prescribed practices, and ethical standards that are applicable to their position. 
• May be required to register with the NMLS 

We RISE by lifting others. RISE stands for Retention, Innovation, Support, and Empowerment. Through RISE we aspire to create and sustain a culture of diversity, inclusion and belonging at work and in our communities. Our commitment to RISE is reflected in our operating principles, people and culture. We pledge to continuously learn, so we can understand and support the differences of individuals, embrace each other's strengths, and provide opportunities for all of us to work toward and achieve our full potential.

Now that you know more about us and the position, next step is for you apply so we can learn about you!