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MidWestOne Bank
Stillwater, MN | Full Time
6 Months Ago
Loan Servicing Representative
MidWestOne Bank Stillwater, MN
Full Time | Banking 6 Months Ago
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MidWestOne Bank is Hiring a Loan Servicing Representative Near Stillwater, MN

Overview

At MidWestOne, our people are number one in everything we do. We are a community bank with a culture based on integrity and customer care. The people on our team are the foundation of our success. If you're ready to work for an organization that values you, develops your talents and helps you grow personally and professionally, then look no further.

The Loan Servicing Representative provides administrative and clerical support for all lending officers and personal bankers. Maintains customer loan documentation, handles customer reports and assists in servicing existing loan accounts.

Responsibilities

  • Services loan customers' existing loan account relationships:
    • Processes draw requests
    • Takes payments
    • Handles inquiries
    • Assists the customer in signing documents
    • Handles payoff requests
    • Processes loan verifications
  • Secures, maintains and releases collateral.
  • Sets up/organizes consumer, commercial and home equity loans files for loan officers/personal bankers.
  • Requests credit reports, title opinions, appraisals, flood certifications and abstract continuations.
  • Responsible for incoming telephone calls: takes and relays messages, schedules appointments, provides customer service etc.
  • Assists officers with compliance and policy requirements.
  • Assists with the new loan process, including funding sheet review and submission of request to processing.
  • Uses Microsoft Word to:
    • Prepare letters and correspondence
    • Prepare various notifications
    • Type memos, emails, and various internal correspondence
  • Reviews loan documents and reports to ensure integrity of data input/stored in Navigator (bank’s mainframe system). May include note maintenance check back, file documentation reviews, CIP check back, HMDA or other compliance reviews.
  • Inputs, updates, and reviews data/reports from the document imaging system. Requires frequent scanning. May perform quality control review of scanned documents.
  • Monitor imaged loan files for missing and expired documentation.
  • Designs, maintains, pulls and monitors reports and forms using Excel and Director.
  • Works on other related projects as assigned by department officers which may include:
    • Research
    • Spreadsheets
    • Financial spreads
  • May act as a notary public for the bank.
  • Performs other duties in the market as assigned such as miscellaneous filing and back up for other loan operations support staff.
  •  Other duties may be assigned.

The Perks!

  • Competitive base compensation with additional performance-based incentives/bonus potential (incentives and bonus will vary depending on role)
  • Career growth opportunities
  • Continuous learning opportunities
  • 401(k) Retirement Plan with company match with immediate vesting
  • Employee Stock Ownership Plan
  • Employer provided group life insurance with option to purchase additional life insurance for you and your family members
  • Employer provided long term and short term disability insurance
  • Paid Time Off, Paid Holidays, Parental/Grandparent Leave, and more!
  • Medical, Dental, and Vision insurance
  • Flex spending plan & Health savings accounts
  • Additional Insurance options to meet your personal needs: Pet Insurance and Critical Illness and Accident insurance
  • Student Loan Debt Reduction Program & Tuition Assistance Plan
  • Wellness Program
  • Free banking services and other financial services discounts
  • Take Your Dog to Work Day in June
  • Employee Rally Day- a day of celebration and recognition!

Qualifications

  • Associate degree (A. A.) or equivalent from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.
  • Experience in commercial or consumer banking preferred. 

We RISE by lifting others. RISE stands for Retention, Innovation, Support, and Empowerment. Through RISE we aspire to create and sustain a culture of diversity, inclusion and belonging at work and in our communities. Our commitment to RISE is reflected in our operating principles, people and culture. We pledge to continuously learn, so we can understand and support the differences of individuals, embrace each other's strengths, and provide opportunities for all of us to work toward and achieve our full potential.

Now that you know more about us and the position, next step is for you apply so we can learn about you!

Job Summary

JOB TYPE

Full Time

INDUSTRY

Banking

POST DATE

09/14/2022

EXPIRATION DATE

12/12/2022

WEBSITE

midwestone.bank

HEADQUARTERS

PELLA, IA

SIZE

500 - 1,000

FOUNDED

1934

TYPE

Public

CEO

MIKE PATRICK

REVENUE

$200M - $500M

INDUSTRY

Banking

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About MidWestOne Bank

MidWestOne is a financial institution that provides commercial and personal banking products and services for individuals and businesses.

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The following is the career advancement route for Loan Servicing Representative positions, which can be used as a reference in future career path planning. As a Loan Servicing Representative, it can be promoted into senior positions as a Loan Servicing Clerk II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Loan Servicing Representative. You can explore the career advancement for a Loan Servicing Representative below and select your interested title to get hiring information.