Customer Service Representative-2nd Shift

Midwest Refrigerated Services, a growing family-owned logistics operation, is seeking a Customer Service Representative to facilitate and support our customers at our Beloit,WI facility.  We serve customers in the food industry with distribution services and additional value-adding services.  Our company has grown rapidly and offers many opportunities for advancement.  

Shift Information:

Hours:             4:30p-1:00am 2nd Shift

Schedule:       Monday – Friday

General Position Overview:

This position is responsible for working directly with one of our customers by providing on-site support for their product in our warehouse.

Duties include:

• Check in all incoming/outgoing drivers; call warehouse to confirm door assignment
• Prepare unloading tally’s for warehouse to receive
• Close out drivers; add arrival and depart times in CAM
• Close outbound shipments & send all BOL’s to customer
• Close inbound orders upon receiving from dock; send all inbound paperwork to drivers
• Answer phones; schedule appointments
• Activate/inactivate lot codes
• Adjust receiving tickets for the dock
• Additional office duties as needed

Qualifications:

• Previous office experience preferred
• Knowledge of Microsoft Office (Word, Excel) preferred

Benefits: 

• PTO and Vacation Time
• Health, Vision, Dental, Flex Spending Account (1st of the month after 30 days of service)
• Company paid - Life Insurance, Short Term and Long Term Disability (1st of the month after 60 days of service)
• Voluntary Life(1st of the month after 60 days of service)
• 401K (1st of the month after 60 days of service)​​​​​​
• Bonus Referral Program
• Voluntary Critical Illness(1st of the month after 60 days of service)
• Voluntary Identity Theft Protection(1st of the month after 60 days of service)
• Safety Shoe Allowance
• Holiday Pay (No waiting period)

Midwest Refrigerated Services, Inc, is an Equal Opportunity Employer and a drug free workplace.