What are the responsibilities and job description for the Dental Office Receptionist position at Midtown Dental?
We are in search of a motivated and professional individual to join our team as a Dental Office Receptionist. Our ideal candidate should possess a deep understanding of out of network insurance reimbursements, exceptional communication and treatment presentation skills, great interpersonal skills, impeccable organizational abilities, and the capacity to handle multiple tasks in a fast-paced environment. The primary responsibilities of this position include delivering outstanding customer service and managing patient information for patients with out of network insurance plans.
Responsibilities:
- Greet and check-in patients, schedule appointments, and answer phone calls in a warm and friendly manner
- Verify patient information, insurance coverage, and collect payments
- Maintain patient records and update patient information accurately and efficiently
- Assist with insurance claims and billing inquiries to ensure smooth and timely reimbursement
- Ensure ledgers are up-to-date and accurate for proper record-keeping
- Communicate effectively with patients, dentists, and other team members to ensure excellent customer service
- Follow up with patients to confirm appointments and answer any questions they may have
- Maintain a clean and organized reception area to provide a pleasant patient experience
- Perform other duties as assigned by the practice manager or dentist.
Requirements:
- High school diploma or Associate with experience
- Previous dental office experience strongly preferred
- Proficient in computer skills, including Microsoft Office and dental software
- Excellent communication and customer service skills
- Ability to multitask and work in a fast-paced environment
- Detail-oriented and highly organized
We provide a competitive compensation package, comprehensive benefits, and a positive work atmosphere. We invite applications from skilled and experienced dental office receptionists who are passionate about providing excellent customer service and knowledgeable about out of network insurance plans. This is a fantastic opportunity to join our team.
Job Type: Full-time
Pay: From $28.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Parental leave
- Retirement plan
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Dental office: 3 years (Required)
- Dental Insurance: 3 years (Required)
- Dentrix: 3 years (Required)
Work Location: In person
Salary : $28
