Why MidPen Housing? 
At MidPen, we build communities that change lives and revitalize neighborhoods. We work every day to create a world where everyone has a quality home they can afford and equitable access to opportunity. Our goal is to develop communities that enhance cities and catalyze growth and opportunity for residents. 
With a “three companies, one mission” approach, we develop affordable housing, provide professional property management for all of our communities, and coordinate robust onsite support programs to help our residents advance their well-being.?We are one of the nation’s largest non-profit developers and owners of affordable housing — to date, we’ve developed over 120 communities across 11 Northern California counties and provide affordable homes for more than 20,000 (and growing) low-income working families, seniors, and people with special needs. The lack of affordable housing in the Bay Area is our reason for doing what we do, and we want you to be a part of the journey toward social, economic, and racial equity. 
 
About Property Management 
The Property Management team is responsible for operating and maintaining our beautiful communities, but beyond that, they are relationship builders — and the heart and soul of MidPen. Rooted in our ICARE values (Integrity, Collaboration, Accountability, Respect, and Excellence), and our Guiding Principles of diversity, equity, inclusion, and belonging, Property Management works closely with our residents, our community partners, and their fellow MidPenners — including close collaboration with our Resident Services team.

Benefits and Compensation
In 2021, MidPen was certified as an official Great Place to Work, and for good reason! In addition, we offer an excellent comprehensive benefit package that includes 100% employer paid employee healthcare options (Kaiser or Sutter), dental, vision, life & disability insurance. We also offer a wide range of voluntary benefits; 403(b) retirement investment opportunity and annual financial literacy and retirement planning options, FSA childcare, medical and commuter benefit options, Employee Assistance program and pet insurance for our furry, feathered, and scaled friends. In addition to 14 paid company holidays, we offer 4 paid wellness days and a paid winter holiday break between Christmas and the New Year. As a learning organization, we encourage professional development and career advancement, and we offer up to $3,000.00 annually ($12,000.00 lifetime maximum) for education assistance with tuition reimbursement and/or loan debt relief that includes qualified family members. And, as a family-friendly company, we offer a paid parental leave benefit of 12 weeks in a 12-month period for new or expecting parents.

Pay Range
$15.87 - $23.56 Hourly - Pay based on applicable experience and qualifications of the applicant.

A Day in the Life of a Desk Clerk 
Under the direction of the Community Manager, you will be responsible for monitoring traffic in and out of the building, maintaining the front office, communicating with residents, visitors, and staff, and assisting with administrative needs. Duties include: answering phones, monitoring cameras, assisting residents, visitors, guests, and applicants as needed, documenting building activity in the property log, writing incident reports, completing work orders, and ensuring the building is secure. MidPen expects that you adhere to our policies and Fair Housing regulations.

ESSENTIAL DUTIES 

• Greets and screens all visitors and guests as they enter and leave the building
• Updates visitor log, daily log and other front desk forms
• Answers telephones, takes messages and directs people appropriately
• Files, prepares correspondence, sorts and distributes notices
• Completes property logs, incident reports and other office responsibilities 
• Enforces Community Policies and House rules 
• Maintains orderly appearance of front entrance, lobby area and adjoining rooms 
• Posts and distributes tenant notices
• Monitors video camera system
• Performs other duties as requested 

QUALIFICATIONS 

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the education, knowledge, skill, and/or ability required. 

EDUCATION AND EXPERIENCE 

• High school diploma or GED and one year of receptionist or administrative experience 
• Proficient computer skills (Microsoft Word and Excel) is a plus
• Excellent written and verbal communication skills 
• Flexibility and willingness to perform varied tasks
• Must possess a valid California driver’s license, reliable transportation, and proof of current auto insurance policy 

PHYSICAL REQUIREMENTS 

• Constantly perform desk-based computer tasks 
• Frequently sitting 
• Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 10 pounds 
• Rarely twist/bend/stoop/squat, kneel/crawl

WORKING CONDITIONS 

• Ability to work flexible hours

COVID-19 Vaccination Mandate 
All MidPen employees are required to be fully vaccinated against COVID-19. As of April 1st, 2022, boosters are required for employment at MidPen. (As a reminder, booster eligibility means that at least 5 months have passed from your 2nd shot of Moderna or Pfizer or 2 months from your Johnson & Johnson shot.) Subject to applicable law, all prospective hires will be required to demonstrate they have been fully vaccinated for COVID-19, or qualify for an accommodation to this vaccination requirement. Employees with an approved accommodation will be required to test for COVID-19 on a weekly basis. 

This description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned. 

Consistent with its obligations under the law, MidPen Housing Corp. will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.