Overview

The IT Support Specialist position is an accomplished job function within the IT organization. The position is to provide Tier 1-3 support as well as the oversight operations and management of the IT systems. The qualified candidate will have the requisite knowledge and technical experience to maintain the existing IT infrastructure as well as the aptitude to provide support for the existing infrastructure. 

Responsibilities

Duties will include administration and maintenance of an Active Directory based infrastructure comprised of a combination of physical & virtual servers, SAN’s and networking equipment. The successful candidate for this position will be able to demonstrate an understanding of a variety of technologies and will have the ability to make recommendations for and to implement infrastructure efficiencies. The qualified candidate will have the ability to

Qualifications

• Bachelor’s degree from an accredited college in a related discipline, or equivalent experience/combined education, with a minimum of 1 year of IT l experience.
• Must have functional knowledge of a variety of IT systems 
• Strong Customer service skills
• Strong verbal and written communication skills
• Ability to perform local travel
• Ability to multi-task
• Must be able to obtain and maintain a security clearance
• Industry recognized certification with continuing education (CE) is highly desired

General Information

MicroTech is an award-winning Service-Disabled Veteran-Owned Small Business (SDVOSB) and experienced provider of information technology and communications. MicroTech offers a wide range of professional services focused on providing cutting-edge solutions with the customer at the forefront of every decision we make. Solving complex business challenges is our passion — we provide effective, practical solutions that can increase productivity, and decrease costs. MicroTech has developed a well-earned reputation for best-in-class services and solutions using a repeatedly proven ISO 9001:2015 Quality Management System (QMS), ISO 20000 IT service management certification, and ITIL® management qualified business processes. We offer great pay, amazing benefits, and our company culture is strong. MicroTech is devoted to people development and providing high achievers opportunities to grow professionally. As an employee, you are surrounded by intelligent, driven colleagues and have the benefit of a culture that is focused on bringing out the best in everyone. Our benefits include: • Insurance (medical, dental vision) • Paid Leave (15 days per year for those with less than three years of service, 20 days off for those with more than three years of service) • 401k Plan with Employer Matching Contribution • 11 Company-Paid Holidays • Tuition Assistance • Voluntary Benefit Programs • Corporate Discounts MicroTech is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classes.