Recent Searches

You haven't searched anything yet.

27 Customer Experience Manager Jobs in Allen, TX

SET JOB ALERT
Details...
Michaels Stores Inc
Allen, TX | Full Time
$72k-96k (estimate)
0 Months Ago
DoorDash
Allen, TX | Full Time
$41k-56k (estimate)
5 Days Ago
Best Buy
Allen, TX | Full Time
$57k-73k (estimate)
6 Days Ago
Veterinary Emergency Group
Allen, TX | Full Time
$40k-51k (estimate)
3 Weeks Ago
Amazing Lash Studio
Allen, TX | Full Time
$76k-113k (estimate)
8 Months Ago
TTEC
TTEC
Allen, TX | Full Time
$46k-59k (estimate)
2 Weeks Ago
Veterinary Emergency Group
Allen, TX | Full Time
$46k-61k (estimate)
1 Month Ago
Lululemon
Allen, TX | Full Time
$55k-82k (estimate)
Just Posted
TruFit Athletic Clubs
Allen, TX | Full Time
$85k-112k (estimate)
3 Weeks Ago
Cornerstone Fitness Texas LLC
Allen, TX | Full Time
$85k-111k (estimate)
1 Month Ago
Amtex Insurance
Allen, TX | Full Time
$35k-46k (estimate)
Just Posted
SAS Retail Services
SAS Retail Services
Allen, TX | Full Time
$88k-124k (estimate)
4 Days Ago
Advantage Solutions
Allen, TX | Full Time
$88k-124k (estimate)
5 Days Ago
UniTrust Financial Group
Allen, TX | Full Time
$87k-115k (estimate)
1 Month Ago
Public Storage
Allen, TX | Full Time
$87k-113k (estimate)
1 Week Ago
GoWireless, Inc.
Allen, TX | Full Time
$34k-43k (estimate)
2 Weeks Ago
Citadel Insurance Group
Allen, TX | Full Time
$62k-83k (estimate)
3 Days Ago
sapdev2.valhalla12.stage
Allen, TX | Full Time
$91k-112k (estimate)
3 Months Ago
Trademark Car Wash
Allen, TX | Part Time | Full Time
$74k-97k (estimate)
7 Months Ago
Ace Handyman Services Collin County
Allen, TX | Full Time
$42k-56k (estimate)
10 Months Ago
Toca USA
Allen, TX | Part Time
$34k-45k (estimate)
4 Months Ago
TOCA Football
Allen, TX | Full Time
$34k-45k (estimate)
4 Months Ago
Intuit - TurboTax
Allen, TX | Full Time
$59k-74k (estimate)
2 Weeks Ago
Concord Hospice Care LLC
Allen, TX | Part Time | Full Time
$69k-86k (estimate)
2 Weeks Ago
Intuit - TurboTax
Allen, TX | Full Time
$59k-74k (estimate)
2 Weeks Ago
USA CDL Recruiting
Allen, TX | Full Time
$41k-53k (estimate)
1 Month Ago
Customer Experience Manager
$72k-96k (estimate)
Full Time 0 Months Ago
Save

sadSorry! This job is no longer available. Please explore similar jobs listed on the left.

Michaels Stores Inc is Hiring a Customer Experience Manager Near Allen, TX

Store - DFW-ALLEN, TX

For nearly 50 years, Michaels has been the destination where Makers get inspired, learn, shop, and create. We strive to cultivate an inclusive shopping environment for all Makers and work environment for all Team Members, providing a place of belonging and empowering everyone to bring their creative dreams to life. At Michaels, every Team Member is encouraged to hone their craft with opportunities for personal and professional growth. From our Stores and Distribution Centers to Artistree and our Support Center, our best-in-class team is passionate about leaving the world a better, more creative place by contributing to every "make".

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.

Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.

  • Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
  • Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
  • Plan and lead the execution of class and in-store events in accordance with Company programs
  • Lead the omnichannel processes
  • Manage and execute shrink and safety programs
  • Assist with cash reconciliation and bank deposits
  • Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
  • Assist with the onboarding of new Team Members
  • Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
  • Serve as Manager on Duty (MOD)
  • Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others
  • Acknowledge customers, help locate the product and provide solutions
  • Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
  • Manage and execute the shrink and safety programs
  • Cross train in Custom Framing selling and production
  • In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager

Other duties as assigned

Preferred Knowledge/Skills/Abilities

Preferred Type of experience the job requires:

  • Retail management experience preferred

Physical Requirements

Work Environment

  • Ability to remain standing for long periods of time
  • Ability to move throughout the store
  • Regular bending, lifting, carrying, reaching, and stretching
  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment
  • If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
  • Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

To review a comprehensive list of benefits, please visit Michaels Benefits

CA, CO, CT, WA, RI and select New York cities only - To review pay ranges for the position you are applying for, please visit Michaels Pay Ranges - CA, CO, CT, WA, RI, and select New York cities only.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).

EEOC Know Your Rights Poster in English

EEOC Know Your Rights Poster in Spanish

EEOC Poster Optimized for Screen Readers

Federal FMLA Poster

Federal EPPAC Poster

Job Summary

JOB TYPE

Full Time

SALARY

$72k-96k (estimate)

POST DATE

03/21/2023

EXPIRATION DATE

03/24/2023

WEBSITE

michaelscateringneworleans.com

HEADQUARTERS

New Orleans, LA

SIZE

<25

Show more

Michaels Stores Inc
Full Time
$51k-69k (estimate)
11 Months Ago
Michaels Stores Inc
Full Time
$47k-61k (estimate)
11 Months Ago

The following is the career advancement route for Customer Experience Manager positions, which can be used as a reference in future career path planning. As a Customer Experience Manager, it can be promoted into senior positions as a Customer Experience Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Experience Manager. You can explore the career advancement for a Customer Experience Manager below and select your interested title to get hiring information.

Tesla Motors
Full Time
$80k-119k (estimate)
11 Months Ago
KeyMe
Full Time
$46k-61k (estimate)
2 Weeks Ago
FAIRWAY LAWNS
Full Time
$151k-198k (estimate)
1 Month Ago

If you are interested in becoming a Customer Experience Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Experience Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Experience Manager job description and responsibilities

Begins with understanding each customer and their specific need.

01/05/2022: Muskegon, MI

Collecting customers’ feedback keeps the CEM on the right track to designing the perfect customer experience.

02/23/2022: Lima, OH

They supervise the customer experience and service teams, direct and monitor their activities and train their members.

01/19/2022: Pensacola, FL

They're also responsible for leading both the customer service and the customer experience teams.

02/21/2022: Charleston, SC

Businesses need to acknowledge customer feelings, which can be done through active listening, making statements and asking questions related to what the customer has said.

02/11/2022: Roanoke, VA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Experience Manager jobs

They work alongside upper management to promote retention of customers and overall positive experience with the brand.

12/23/2021: Idaho Falls, ID

Customer experience managers are also responsible for overseeing the hiring and training of customer experience personnel to ensure an effective workforce.

01/20/2022: Passaic, NJ

Measure and analyse customer feedback.

02/11/2022: Bradenton, FL

Build and maintain strong, long-lasting customer relationships as the result of being a trusted advisor.

12/21/2021: Alexandria, LA

Operate with understanding, utilize active listening, patience, empathy, and kindness to customers and Team Members alike.

03/03/2022: Newark, NJ

Step 3: View the best colleges and universities for Customer Experience Manager.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
Show more