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Licensed Insurance Customer Service Representative
$54k-74k (estimate)
Full Time 7 Months Ago
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Michael A. George Insurance Services Inc is Hiring a Licensed Insurance Customer Service Representative Near Jacksonville, FL

Job Description


We are seeking a passionate, self-driven, natural born sales person with a desire to make a difference in people's lives. To sell, market, and service our insurance products to existing clients and new customers. As a full-time agent you will help individuals, families, and small businesses secure their tomorrows.

Benefits


Paid Holidays

Vacation Days

Employer Sponsored Simple IRA

Group Supplemental Insurance Available

No Weekends

Responsibilities


  • Develop insurance quotes, makes sales presentations, and closes sales.
  • Process customer policy change requests.
  • Secure all Trailing Documents from customers.
  • Complete Evidence of Insurance requests.
  • Document each customer contact in eAgent.
  • Take premium payments from customers.
  • Ask each customer for referrals and explain our referral program.
  • Treat each customer contact as a cross and up-sell opportunity including financial products.
  • Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
  • Answer incoming phone calls on the first ring.
  • Return all phone messages promptly.
  • Share training and education knowledge and expertise with team members.
  • Thoroughly understand and follow all underwriting, rating and compliance requirements.
  • Maintain knowledge of new products.
  • Prospecting and generating new business through leads & referral sources.
  • Generating insurance quotes.
  • Provide exceptional customer service.
  • Be outstanding at relationship building.
  • Maintain client relationships with follow up phone calls.
  • Claims follow up calls.
  • Obtain prospects information such as name, address, vehicle information and enter into quote sheets.
  • Informs customers of promotions and new or upgraded products using prepared scripts.
  • Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
  • Schedule appointments for sales staff to meet prospective customers.
  • Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
  • Provides on-going support to insurance clients as needed.
  • Presents and explains insurance policy options based upon prospective client needs and their personal goals.
  • Provide customers with additional information about new products and services.
  • Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.

Requirements


  • Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
  • Possess an upbeat, positive and enthusiastic attitude.
  • Be a self-starter with a sense of urgency.
  • Be a fantastic presenter.
  • Proficiency to multi-task, follow-thru and follow-up.
  • Excellent Communication/interpersonal skills.
  • Confident, self-starter who works well independently.
  • Must have ability to multi-task.
  • Professional phone etiquette.
  • Career minded vision.
  • Follow through and exceed current and prospective client expectations.
  • Great Customer Service Skills.
  • Problem-Solving Capabilities.
  • Works well with other employees and is a team player with a positive attitude.
  • Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.
  • Strong work ethic and leadership skills.
  • Strong communication skills, both oral and written.
  • Driven and goal-oriented individual.
  • Ability to tactfully handle stressful and difficult situations.
  • Be capable of handling customer rejection.
  • Strong communication and negotiation skills.
  • Be equipped with great listening and closing skills.

Job Summary

JOB TYPE

Full Time

SALARY

$54k-74k (estimate)

POST DATE

09/21/2022

EXPIRATION DATE

06/08/2023

The job skills required for Licensed Insurance Customer Service Representative include Customer Service, Problem Solving, Communication Skills, Listening, Leadership, Work Ethic, etc. Having related job skills and expertise will give you an advantage when applying to be a Licensed Insurance Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Licensed Insurance Customer Service Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Licensed Insurance Customer Service Representative positions, which can be used as a reference in future career path planning. As a Licensed Insurance Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Licensed Insurance Customer Service Representative. You can explore the career advancement for a Licensed Insurance Customer Service Representative below and select your interested title to get hiring information.

If you are interested in becoming a Licensed Insurance Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Licensed Insurance Customer Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Licensed Insurance Customer Service Representative job description and responsibilities

Ensure facilitation of first call resolution and customer satisfaction on all transactions handled.

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Proofread all written communication.

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Utilized knowledge of products to assist new and existing customers with product acquisition.

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Acknowledge and direct customer’s requests for additional products or services to appropriate licensed representatives.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Licensed Insurance Customer Service Representative jobs

Consider a professional certification.

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Learn From Experienced Coworkers.

03/27/2022: Jacksonville, FL

Agents must be able to explain how the recommended policy can help address the customers concerns and to provide peace of mind.

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Maintain strong clientele relationship with customers.

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Candidates must attend meetings seminars and programs, learn about new products and services and learned new skills to be more efficient.

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Step 3: View the best colleges and universities for Licensed Insurance Customer Service Representative.

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