Job Title: Nurse Practicioner Department: miCare

1. Job Summary:

miCare delivers on-site primary care clinics to remove both access and cost barriers for enrolled health plan members, offering greater opportunity for education and engagement. This Nurse Practitioner position is responsible for delivering office based primary care for males and females of all ages; includes chronic disease management with an emphasis on wellness along with acute episodic care.

2. Supervisory Responsibilities:

• None

3. Duties/Responsibilities:

General duties

1.1. Utilizes knowledge and skills to care for patients under the conformance of current and recognized techniques, procedures and standards. Includes but not limited to:

1.1.1. physical examinations

1.1.2. orders, interprets and evaluates diagnostic tests to assess patients clinical problems and health care needs

1.1.3. records findings and formulates plan and prognosis

1.1.4. prescribes necessary prescriptions and other forms of treatment

1.1.5. refers appropriately to other fields of specialization

1.1.6. performs effective communication with miCare team and patient to ensure coordination of care. Customer Service

2.1. Acts as a role model in demonstrating the core values in customer service delivery.

2.2. Provides timely and thorough follow up with, internal and external customers.

2.3. Appropriately escalates difficult issues up the chain of command. Quality Assurance

3.1. Offers feedback and assistance in improving customer satisfaction.

3.2. Recognizes and alerts appropriate supervisor of trends within their scope of responsibility that fall outside of quality parameters.

3.3. Performs self quality monitoring in order to develop and execute plans to meet established goals. 3.4. Collaborates with others and cross-departmentally to improve or streamline procedures.

3.5. Provides feedback and develops new or improves current internal processes to optimize quality 3.6. Trains new employees as assigned

4. Education and Experience:

Required Education: Degree from accredited school.

Preferred Education:

Required Experience: 3 years clinical experience.

Preferred Experience:

Skills and Abilities:

• Working knowledge of computers and software including but not limited to Microsoft Office products
• Proficient typing skills
• Demonstrated organizational skills, problem-solving, analytical skills and detail oriented
• Strong written and oral communication skills
• Demonstrated ability to work independently, prioritize workloads multi-task and manage priorities in order to meet deadlines
• Ability to maintain the confidentiality of protected health information in compliance with HIPAA regulations

Licenses or Certifications: Current unencumbered license to practice in the state of miCare Clinic is located. Current BLS certification.

5. Physical Requirements:

• Work is indoors in an office environment with moderate noise.
• Intermittent physical effort involving lifting of up to 25 pounds, standing, sitting, walking, and stooping, kneeling, crouching, or crawling, and supporting patients is required.
• A typical workday may involve exposure to virus, disease and infections.
• Also frequent use of a keyboard, and reaching with hands and arms required.
• Normal vision and hearing abilities required, including close vision and ability to adjust focus.