What are the responsibilities and job description for the Assisted Living Concierge position at MHR-THE RIVERS AT MARYLAND FARMS?
Job Title: Assisted Living Community Concierge Part-Time
Location: 103 Arcaro PL, Brentwood TN 37027
Company: The Rivers at Maryland Farms
About Us:
The Rivers at Maryland Farms is a leading provider of exceptional assisted living services, dedicated to enhancing the quality of life for our residents. Our commitment to delivering personalized care and creating a warm, welcoming environment sets us apart in the senior living industry. We are seeking a dedicated and compassionate Concierge to join our team and contribute to the well-being and happiness of our residents.
Position Overview:
As a Concierge at The Rivers at Maryland Farms, you will play a crucial role in creating a positive and vibrant living experience for our residents. You will be the first point of contact for residents, families, and visitors, providing outstanding customer service and support. This position requires exceptional communication and interpersonal skills, as well as a strong commitment to promoting a sense of community and belonging.
Key Responsibilities:
Greet residents, families, and visitors with a warm and friendly demeanor.
Assist with resident inquiries, requests, and concerns promptly and professionally.
Maintain a well-organized and inviting front desk area.
Coordinate transportation services for residents, including scheduling and tracking arrivals and departures.
Handle incoming calls and direct them to the appropriate staff or department.
Assist with event planning and coordination of community activities.
Maintain a comprehensive knowledge of the community's services, amenities, and events.
Collaborate with other staff members to ensure a seamless and enjoyable living experience for residents.
Uphold the highest standards of confidentiality and professionalism.
Qualifications:
High school diploma or equivalent required; additional education or customer service training is a plus.
Previous customer service experience, preferably in a senior living or hospitality setting.
Exceptional interpersonal and communication skills.
Proficiency in Microsoft Office Suite and basic computer skills.
Ability to handle multiple tasks efficiently and remain calm under pressure.
Compassion, patience, and a genuine desire to enhance the lives of seniors.
Flexibility to work weekends, evenings, and holidays as needed.
Benefits:
Competitive compensation package.
Health, dental, and vision insurance options.
Retirement savings plan.
Ongoing training and development opportunities.
A supportive and collaborative team environment.
The opportunity to make a meaningful impact on the lives of seniors in our community.
Requirements:
Evenings
Weekends
How to Apply:
If you are a compassionate individual who is dedicated to providing exceptional service to seniors and their families, we encourage you to apply. Please submit your resume and a cover letter detailing your qualifications and why you are interested in this role to ErikaG@riversalf.com or apply on
Assisted Living Concierge @ MHR-THE RIVERS AT MARYLAND FARMS (prismhr-hire.com)
The Rivers at Maryland Farms is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable laws. We are committed to creating a diverse and inclusive workplace and welcome candidates from all backgrounds to apply.
Join our team and be a part of creating a warm and caring environment where seniors can thrive and enjoy their golden years to the fullest!