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Senior Program Manager
MeUndies Culver City, CA
Full Time | Retail 7 Months Ago
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MeUndies is Hiring a Senior Program Manager Near Culver City, CA

MeUndies is a Los Angeles, CA-based underwear and loungewear company best known for its softer-than-soft basics. Founded in 2011, MeUndies disrupted the $110B underwear industry with the first online underwear subscription. Since then, the brand has inspired a passionate community of undie-obsessed individuals with its bold, comfortable products. And that’s only the beginning…

Today MeUndies has sold more than twenty-four million pairs of underwear and is profitable with double-digit YoY growth. It continues to redefine the subscription market by evolving the transactional subscription to a membership centered on community and relationships with the brand.

The innovative direct-to-consumer brand offers multiple purchasing options, including singles, packs, matching pairs, and monthly membership. 

With a growing company comes a growing team full of innovative people. As a Senior Program Manager at MeUndies, you will be the proverbial hub of the wheel. You will be responsible for leading a team of project managers to implement programs to support the organization’s strategic direction, as well as creating and managing long-term goals. You will partner closely with MeUndies leadership to achieve clarity on strategy, objectives, and deliverables. You will be managing multiple streams of work, each with their unique set of goals and stakeholders. The ideal candidate is a strong communicator with heavy experience in an agile environment, who can easily adapt and flex to changing business needs/circumstances. 

This position will report to the Senior Director of Customer Experience and Project Management. 

What You’ll Do

  • Strategize, implement, and maintain program initiatives that adhere to organizational objectives
  • Manage (directly or through reporting project managers) highly complex, cross-functional projects impacting the business
  • Maintain up to date the master company calendar tying in roadmaps from each department to ensure alignment and prioritization as needed
  • Define new processes and workflows that improve the efficiency of marketing, operations and technology teams
  • Own full project lifecycle: define, manage, and execute project activities including adherence to delivery schedules, stakeholder, scope and risk management, budget control, and critical path scheduling
  • Serve as a single point of contact for project pipeline and portfolio, status, and process to all technology and business stakeholders
  • Present to all levels within the company and work with both technical and non-technical individuals, as this role is immersed with cross-functional teams (Marketing, Operations, Creative, Merchandising, Analytics, Product, Engineers, etc.)
  • Manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs versus technical constraints, and maximize business benefit while delivering the initiatives
  • Adheres to best practice project management methodology and PMO standards
  • Status reporting and executive level reporting as necessary for critical projects
  • Manage external contracts and suppliers where required
  • Ensure alignment of project objectives and activities with the overall corporate strategy and roadmap
  • Roll up sleeves as necessary to ensure projects are delivered on time, within budget, and meet product owners expectations

What You Have

  • 4 year degree or equivalent experience required
  • 5 years of project management experience in a software development Sr. PM role
  • 5 years of experience in a program development projects
  • 5 years of experience in a role managing a project team of at least 2 - 5 members from multiple business units or geographic locations
  • PMP, Six Sigma, ACP, Scrum Master, ITIL, Lean or other project management certifications with demonstrable application highly desired
  • Must demonstrate proficiency in project management discipline and advanced software tools required to execute the responsibilities of the position such as Asana
  • Negotiation and convincing capabilities to challenge business and IT users on their assumptions and help craft innovative and effective solutions
  • Strong meeting management skills to actively engage participants in productive work sessions
  • Excellent written and verbal communication skills with a strong analytical mindset
  • Excellent facilitation and stakeholder management skills
  • Experience defining workflows and processes in fast-paced, agile, & distributed model
  • Get desired business results, with excellent attention to detail
  • Apply project management principles and evangelize them companywide
  • Highly organized with the ability to solve problems proactively.
  • Ability to work both independently and collaboratively while being proactive and effective in a fast-paced environment

Bonus Points

  • Knowledge of qualitative and quantitative market research methods is a plus (training will be provided)
  • Agile or scrum master experience alongside traditional PM background
  • Prior experience in retail and/or ecommerce companies

WHY WORK AT MEUNDIES?

It's more than a job.

We have focused on building a team of people who emulate our core values. We look for people who stay balanced, go further, build relationships, champion differences, and are humble. At MeUndies, we maintain a stellar brand by working collaboratively and encouraging growth with learning opportunities. Not to mention, there is no such thing as a small achievement here - we celebrate it all! 

We look at the necessities.

We offer competitive equity/salary packages, including targeted annual bonuses, generous parental leave, a 401k, fantastic health benefits, open time off, and more. We also take Learning and Development seriously - conducting annual performance reviews, annual 360 reviews, and providing an independent Learning & Development Budget that starts at $500 right out of the gate! 

We have an office you’ll enjoy going to.

As of July 2022, we will be returning to our amazing HQ space! Don’t worry, we’ve implemented a hybrid plan that has been optimized to work with all team members. As always, we will continue to follow local, state, and CDC guidelines accordingly. We’re set up to support comfortable working - hot desks, lounge, and casual seating areas, a Mother’s Room, an on-site gym & shower, and a kitchen that makes you feel like you’ve never left home. Plus, we’re dog friendly, so your furry coworker can join you anytime. 

We don’t forget the most important things.

We want MeUndies to be a place where you feel safe and comfortable and encourage our employees to hold us accountable for keeping it that way. We offer two robust annual surveys to check in with the team, an anonymous feedback tool available to submit to at any time, and an HR team that is ready to help. MeUndies is also home to four employee-led Employee Resource Groups - Womxn’s ERG, Heritage ERG, Pride ERG, and Parents of MeUndies. When you work at MeUndies, we take your needs as an employee (and a person) seriously. 

Plus those unique extra things.

We know how important it is to connect with your team members outside of everyday work. We offer frequent catered lunches, holiday parties, off-sites, happy hours, and an annual retreat (right now, these things are happening virtually! But we can’t wait to return to in-person). You’ll also get a sweet employee discount and a monthly MeUndies membership to rebuild your underwear drawer with our top-notch prints. 

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

POST DATE

08/19/2022

EXPIRATION DATE

10/03/2022

WEBSITE

meundies.com

HEADQUARTERS

LOS ANGELES, CA

SIZE

100 - 200

FOUNDED

2011

TYPE

Private

CEO

JONATHAN SHOKRIAN

REVENUE

$50M - $200M

INDUSTRY

Retail

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About MeUndies

MeUndies is a manufacturer, instore and online retailer of underwear, bralettes and socks for men and women.

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