Human Resources Coordinator

The company

Metropolis develops advanced computer vision and machine learning technology that make mobile commerce remarkable. Our platform is already deployed in hundreds of mobility facilities and industries with billions in opportunity. We’re building the digital pipes through which the future of mobile commerce will move.

The role

We are looking for a motivated individual to join our People Operations team as a full-time HR Coordinator. This role focuses on providing effective and efficient administrative tasks and service support to all levels of employees for Metropolis’s People team. 

What you will be doing

• Maintain an HR system by ensuring accurate entry of new hires and employee changes including records and documentation .
• Answer frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes among others
• Maintain the integrity and confidentiality of human resource files and records including periodic audits.
• Provides support to Managers and team members by maintaining ownership of our HR ticketing systems - and making judgment calls as to what can be answered vs. escalated 
• Build and run reports for company stakeholders.
• Conduct or assist with record audits and mandatory reports, which may include I-9 audits, EEO-1 filings, payroll audits, and other compliance reviews.
• Perform other duties as assigned.

What we need from you

Skills and Abilities 

• Ability to plan and manage time for multiple tasks to meet established deadlines
• Strong interpersonal skills; frequently communicate with team members; must be able to exchange accurate information
• Must be able to communicate effectively in both written and verbal English
• Must maintain confidentiality of all work-related information
• Ability to work in a diverse environment and be sensitive to issues of diversity and inclusion
• Good work habits and willingness to work extended hours if requested to complete a job when required

Education and Experience

• High School Diploma or GED required; Bachelor’s degree preferred
• At least two (2) years of related experience preferred
• Intermediate or better proficiency with Microsoft Office suite (Word, Excel, Outlook, and PowerPoint) required