Description

Messner Reeves LLP, an established full-service, business law firm, with 12 offices nationwide, seeks an experienced IT Specialist to join our quickly growing Phoneix Office.

Responsibilities include, but are not limited to:

• The installation, configuration, testing, troubleshooting, and repair of endpoint devices.
• The installation, troubleshooting, and repair of software programs on endpoint devices.
• Ensures ongoing usability of client computers, peripheral equipment, audio/visual systems, and software within established Information Systems standards and guidelines (i.e. desktops, laptops, MAC’s, printers, copier, fax, etc.).
• Trains and orients users on the use of hardware and software.
• Implements and enforces policies & procedures to manage client access methods based on IT security standards.
• Ensures computers connect seamlessly with all firm systems including cloud-based systems, antivirus, printers, virtual computing technologies, computer conferencing systems, and administrative systems.
• Delivers consistent, reliable service. Ensure users’ needs are being met for every request/incident that is processed.
• Works with support vendors as necessary to resolve technical issues. Coordinates assigned project tasks with vendors, suppliers, and contractors to ensure timely and appropriate project completion.

Requirements

• Prior Law Firm IT experience.
• Bachelor’s or Associate’s degree or in the process of obtaining a degree is preferred.
• Demonstrated experience with Microsoft Windows-based Products, Microsoft Office and Office 365.
• Demonstrated experience with Adobe Acrobat, MacOS, iOS, and Android OS.
• Ability to work independently; must be able to manage deadlines and multiple projects concurrently.
• Experience creating, managing, and maintaining user accounts with Microsoft Active Directory a plus.
• Experience with Virtual Desktops and Citrix products a plus.
• Experience with Microsoft Windows server architecture a plus.

MUST be located in Phoenix area