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MES Solutions, Inc.
Rocky Hill, CT | Other
$44k-53k (estimate)
4 Months Ago
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Scheduling Coordinator
MES Solutions, Inc. Rocky Hill, CT
$44k-53k (estimate)
Other | Ancillary Healthcare 4 Months Ago
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MES Solutions, Inc. is Hiring a Scheduling Coordinator Near Rocky Hill, CT

Overview

Are you looking for a foot in the door and opportunity to grow? Are you someone who likes variety and learning something new every day?

If you said yes, you’re just what we need!

This *entry level* position is based in Rocky Hill, CT. As the Scheduling Coordinator at MES you will assist and support our clients, physicians and examinees teams by scheduling and coordinating appointments.

This role is a full time position with a standard work schedule Monday-Friday 8:30-5:00 plus benefits.

Responsibilities

  • Schedules examinations through IME Centric or office specific system database.
  • Greet, check-in, and gather necessary information from patients. 
  • Schedules and confirms appointment dates and times with physicians' offices. Ensures the appropriate steps are taken to cancel and/or reschedule services upon appointment change or cancellation.
  • Communicates with clients regarding appointment scheduling, physician CV's, appointment changes, no shows, cancellations, and receipt of medical records and/or images.
  • Coordinates with the client to obtain required medical records prior to examination.
  • Prepares and sends exam notification letters daily.
  • Communicates with physicians, clients and or examinees regarding any schedule changes. Responsible to submit client invoice and/or issue to accounting if charges are incurred.
  • Coordinates ancillary services such as interpretation, chaperones, transportation, and or exam site rentals when needed.
  • Handles and responds promptly to incoming calls, e- mails or faxes from physicians or clients requesting report status and/or information
  • Perform other duties as assigned.

Qualifications

Scheduling Coordinators come from all different backgrounds including customer service, sales support, clerical, secretary, administrative assistant, receptionist, call center, retail and more! 

Requirements:

  • High school diploma or equivalent required. Associate's degree preferred.
  • Minimum one year clerical experience; or equivalent combination of education and experience.
  • Experience in a medical office or insurance industry preferred.
  • Must possess complete knowledge of general computer, fax, copier, scanner, and telephone.
  • Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet.
  • Must be able to adapt to a high-volume contact center environment.
  • Must have ability to be flexible within fast-paced dynamic environment.

ABOUT US: 

MES Solutions, a respected pioneer of the independent medical examination (IME) and peer review services industry, is setting the standard for independent review services nationwide. We handle evaluations for a variety of property and casualty insurers, self-insureds and third-party administrator’s business lines such as: automotive, disability, liability, group health, long-term care, FMLA and workers' compensation. IME and Peer Review services play an important role in evaluating the appropriateness, medical necessity, cost, as well as certification of requests for care. IME services and Peer Review services are provided by MES Solutions, accredited by URAC for CORE Organizational Quality, and MES Peer Review Services, a URAC accredited Comprehensive Independent Review Organization,­ respectively.

MES Solutions offers a fast-paced team atmosphere with competitive benefits, paid time off, and 401k. 

MES is an Equal Opportunity Employer and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or any other status protected under local, state or federal laws.

Equal Opportunity Employer - Minorities/Females/Disabled/Veterans

Tags:Medical SchedulingMedical SchedulerAdmin AssistantAdministrative AssistantSecretaryCoordinatorAssistantReceptionist

Customer Service Rep

Call Center

Job Summary

JOB TYPE

Other

INDUSTRY

Ancillary Healthcare

SALARY

$44k-53k (estimate)

POST DATE

11/03/2022

EXPIRATION DATE

01/30/2023

WEBSITE

messolutions.com

HEADQUARTERS

PHILADELPHIA, PA

SIZE

200 - 500

FOUNDED

1978

TYPE

Private

CEO

BRYAN DAVIS

REVENUE

$50M - $200M

INDUSTRY

Ancillary Healthcare

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Mes Solutions is a provider of independent medical examination services for insurance, corporate, legal and government sectors.

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