Benefits:

• Employee discounts
• Flexible schedule
• Free uniforms

Do you enjoy talking to parents and working on a computer? Do you enjoy problem solving and assisting families at the front desk or over the phone? Can you multi-task and remain calm under pressure?
Hubbard Family Swim School is the place for you! Come join our Customer Service Team.
Hubbard Family Swim School provides swim lessons that build confidence and teach water safety skills in a child-centered environment. Our international reputation for excellence in teaching has grown as a result of our passion for teaching and our learn-to-swim techniques. We love teaching and developing every student in our pool. Everyday there is a new success story, a new smile and a chance to make a difference in a child's life.

Our customer service staff live our Core Values:

• Do Small Things with Great Love
• Everyone is Family
• Whatever it Takes
• Embrace Learning

A Customer Service Team Member is an independent self starter that is able to problem solve various situations. They handle customers over the phone, as well as in person, assisting them with various questions regarding Hubbard Family Swim School programs, philosophies and registration. A Customer Service Team Member has clear communication skills and is willing to do whatever it takes to make our customer's time memorable. The ideal candidate will respond promptly to customer inquiries, build sustainable relationships and trust with customer accounts through open and interactive communication, provide professional customer support, ensures customer satisfaction, as well as communicates and coordinates with colleagues as necessary.

Thrive with Us

• Embrace the HFSS Core Values
• Ability to communicate professionally and patiently
• Possess an attention to detail and multi-tasking skills
• Comfortable problem solving issues that require immediate assistance
• Lifelong learner

Key Requirements

• High School diploma
• Minimum 1 year customer service experience
• Computer and Microsoft software knowledge
• Ability to sit, use a telephone and computer for extended periods of time
• Ability to work evenings and weekends if needed
• Minimum 1 year commitment and 2-3 shifts per week
  • Customer Service shifts are between the following hours: 7:00am-8:00pm weekdays, 7:00am-2:00pm Saturdays, 8:00am-5:30pm Sundays

Questions? Contact us at hr@hubbardswim.com or visit us online at www.hubbardswim.com
Compensation: $15.00 - $22.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
General Swim School Information
Hubbard Family Swim School is a family owned business. Our staff love coming to work and are passionate about their jobs. Hubbard Family Swim School (HFSS) has been in business since 1999, teaching children to love and respect the water! Our indoor, year round, warm water facilities create an environment for success.
At Hubbard, we believe in our Core Values and apply them to all of our interactions:

• Do small things with great love
• Everyone is Family
• Whatever it Takes
• Embrace Learning

The Hubbard Philosophy - We believe:

• Simple steps and solid building blocks lead to long term success.
• Teaching breath control, balance and buoyancy is key to creating a comfortable, accomplished swimmer.
• We have the best jobs in the world!
• In our year-round, one-a-week, half hour lessons builds success and smiles!

We LOVE what we do - Come join our family!
We love teaching and working with every student that enters our doors. Everyday there is a new success story, a new smile, or a frightened child that begins to understand the aquatic world. We work to build smiles, confidence and success. Our half-an-hour, once-a-week, swim lesson philosophy works! We love to see the swimmers who consistently attend their weekly class become comfortable, confident and skilled in the water.
Year-round employment
Hours (vary by location)
Monday-Friday : 9AM - 2PM, 3PM - 7:30PM
Saturday : 8AM - 1PM
Sunday : 9:30AM - 1PM, 2PM - 5PM

• Year round employment, minimum of 1 year of commitment
• Minimum 2 shifts per week
• Schedule is set by staffing season (Jan-May, June-Aug, Aug-Dec)
• Afternoons and weekends required
• No teaching experience necessary, we provide training
• Part and full time available

Member schools are independently owned and operated. Your application will go directly to the member school, and all hiring decisions will be made by the management of this school. All inquiries about employment at these schools should be made directly to the school location, and not to US Swim School Association.