Meriplex is a managed cybersecurity, IT, and SD-WAN solutions provider that enables transformation by combining secure, innovative technology with advanced expertise. Innovation is our hallmark, and it begins with staff development. Join Meriplex where you will have the opportunity to develop your skills while working alongside a team of enthusiastic industry and technology experts.

Meriplex is looking for an experienced Sr. Systems Administrator to join our strong-growing organization focusing on our acquisition strategy. This position is based out of our Dallas Market TAC - Technical Assistance Center - Team. The Sr. Systems Administrator main areas of responsibility are to diagnose and resolve advanced technical hardware and software issues for both our customers and providers.

 This role will oversee and maintain all aspects of Meriplex customers’ infrastructure. Meriplex cultivates a collaborative culture, and as the Sr. Systems Administrator, you partner with and work across all departments of the organization to improve the management and execution of our business processes.

Make your mark at Meriplex by being the best at what you do. Here’s how to make an impact:

• Engage directly with customers to ensure that all aspects of computer systems are operating efficiently, including installations and upgrades. Remember, at Meriplex, we strive to provide excellent customer service.
• Assess and manage network security programs and identify best fit for the customer needs. Remember, always try to go the extra mile to meet the customer’s needs.
• Maintain, implement, and troubleshoot the Cloud Environment, including installations, customizations, and reports.
• Maintain an updated Server, SAN, VMware, Microsoft Hyper-V, and Networking Security environment for customers. This is how you become the best subject matter expert!

• Thoroughly document all issues to alleviate chronic escalations. Set your team up for success. Nobody likes to be left in the dark.
• Strong interpersonal, oral, visual, and written communication skills for communications to technical and non-technical staff & customers. Your patience under high pressure situations will payoff here.
• Excellent analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy. This is how you become the best subject matter expert!

Let’s work together to succeed together! A minimum of 5 years of experience with the following technical applications is desired for success in this position:

• Microsoft Windows operating systems
• Windows Server Operating Systems
• Azure
• Office365

Software platforms:

• VMware ESX/ESXi
• Physical Servers, Storage Area Networks Configuration and Maintenance
• Microsoft Exchange
• Microsoft Hyper-V
• Network Infrastructure Services (TCP/IP, DNS, DHCP)

Network Platforms:

• Meraki
• Fortinet
• HP Aruba
• Cisco

Work Schedule/Travel: Standard Meriplex business hours of 8:00 AM to 5:00 PM with the ability to have a flexible schedule due to work volume and deadlines. This is a full-time position with the possibility of flexible shifts (days, swing, graveyard). This is not a remote position. Travel may include up to 25% in North Texas, South Texas and Arkansas.

We value both education and experience equally: While your formal degree, and certifications, would contribute to your success in this role, we also find tremendous value in skills and knowledge gained through in depth, real-world experience in a related field.

The Meriplex Difference: Meriplex employees receive a full benefits package including medical, dental, vision, disability, group term life insurance, 401K, plus PTO, holiday pay, as well as referral bonuses.

If you want to be a lion, you must train with lions. Come and join a winning team!

• Channel Futures MSP 501 Winner (2021)
• Houston’s Best and Brightest Companies to Work For (2020 & 2021)
• Top 50 Tech Services CEO Award (2020)
• CRN MSTP 500 Winner (2021 & 2022)

We value our employees and give credit where credit is deserved through our quarterly employee recognition award – the L. I. O. N. award:

• Leading with Innovation
• Internal Partnerships
• Operational Excellence
• Next-Level Customer Service

Physical Requirements:

• Prolonged periods of standing, walking, pushing, and pulling
• Exerts up to 50 pounds of force occasionally, up to 40 pounds of force frequently, and/or up to 40 pounds of force constantly having to move objects

Meriplex employees receive a full benefits package including medical, dental, vision, disability, group term life insurance, 401K, plus PTO and holiday pay.

Applicants are subject to a background check and drug screening.

Meriplex Communications and Meriplex Solutions are Equal Employment Opportunity Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Meriplex Communications and Meriplex Solutions do not accept unsolicited headhunter and agency resumes. Meriplex Communications and Meriplex Solutions will not pay fees to any third-party agency or company that does not have a signed agreement with Meriplex Communications and Meriplex Solutions.