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Meriplex Communications
Bend, OR | Full Time
$71k-90k (estimate)
6 Months Ago
Systems Administrator
$71k-90k (estimate)
Full Time 6 Months Ago
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Meriplex Communications is Hiring a Systems Administrator Near Bend, OR

Pave a path to success in your career as a Systems Administrator! Meiplex is looking for a dynamic IT support professional to handle mid-level issues ranging from basic firewall administration to troubleshooting Azure subscriptions. Working in the Technical Assistance Center, you will gain hands-on experience working with clients and delivering exemplary customer service.

Meriplex is a managed IT and SD-WAN solutions provider specializing in intelligent networks, cybersecurity, cloud communications and managed services for the enterprise market. Using a collaborative approach, we provide pioneering, secure and reliable solutions customized to advance business growth.

Key Responsibilities:

  • Provide advanced Active Directory and Office365 user account support.
  • Deliver network and end-user VPN access support.
  • Provide advanced level Active Directory GPO support.
  • Offer second level VMware support.
  • Administer server maintenance, security groups, and SAN connectivity.
  • Perform basic firewall administration.
  • Supply multifaceted authentication (MFA) support.
  • Ability to troubleshoot and create Azure subscriptions.
  • Administer spam solution products.
  • Support MS Exchange servers.
  • Manage wireless environment.
  • Manage backup and replication solutions and storage devices.
  • Perform technical equipment installations at customer sites.

Knowledge, Skills, and Abilities:

  • Advanced knowledge of Microsoft 365 applications.
  • Advanced knowledge of command line.
  • Understanding of advanced technical triage methodologies.
  • Advanced TCP/IP understanding.
  • Ability to communicate both verbal and written technical information to a wide range of end-users and customer internal IT departments.
  • Ability to effectively set expectations regarding delivery of service.
  • Strengthen customer relationships by providing exemplary customer service.
  • Ability to work in a team environment; contribute as a team member and treat co-workers, subordinates, and customers with respect.
  • Adherence to ticketing methodologies regarding documentation, process, and workflow.
  • Support, manage, troubleshoot, and resolve service requests with the appropriate level of urgency and professionalism.
  • Properly manage workflow using research, documentation, RMM tools, ticket system, and communication.
  • Directly and indirectly support customers, vendors, and staff by providing top tier customer service.
  • Basic Switching/Routing/Wireless/Firewall knowledge.
  • Basic understanding of Azure.
  • Basic understanding of how SAN functions.

Preferred Education, Experience, and Certifications:

  • Prior MSP proactive support experience is highly encouraged.
  • Network certification.
  • Server certification.
  • VMware certification.
  • Azure certification.
  • Microsoft 365 certification.
  • Superior reading, writing, and communication skills.
  • Intermediate knowledge of network concepts, devices, and best practices.

Work Schedule

TAC operates 24/7 – workday and after-hours shifts available, Monday-Sunday. Travel required, estimated up to 30%.

Physical Demands:

Exerts up to 50 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

Disclaimer:

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Job Summary

JOB TYPE

Full Time

SALARY

$71k-90k (estimate)

POST DATE

09/02/2022

EXPIRATION DATE

04/03/2023

WEBSITE

meriplex.com

HEADQUARTERS

Houston, TX

SIZE

100 - 200

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