Description

Classification: PART-TIME VARIABLE, NON-EXEMPT

Reports to: Managers, Supervisors, Shift Leads

Looking for a great place to work that offers perks like free movies for you and your family. Need flexible hours? Are you customer friendly, do you take initiative and can you work as part of a team? Village Cinema & Backstage Bistro may be the place for you! Our friendly and helpful staff creates a welcoming environment for customers

• Servers create a welcome environment for customers. Sells alcoholic beverages, food, and non-alcoholic beverages. Cleans, maintains, and stocks the side station, and restaurant floor. Works at a fast pace, and must be able to handle multiple tasks at one time while providing excellent guest service.

Requirements

Essential Functions

• Greet customers in a welcoming manner
• Provide excellent customer service
• Stock shelves, counters or tables with merchandise.
• Set up advertising displays or arrange merchandise on counters or tables to promote sales.
• Obtain merchandise requested by customer or receive merchandise selected by customer.
• Answer customer questions concerning location, price and use of merchandise.
• Total price and tax on merchandise purchased by customer to determine bill.
• Accept payment and make change. Wrap or bag merchandise for customers.
• Remove and record amount of cash in register at end of shift.
• Calculate sales discount to determine price.
• Keep the showroom clean and orderly.
• Watches for safety or security issues (trip hazards, lighting, suspicious persons, etc.) and reports to management.
• Checks the identification and verifies the legal age for purchase of alcoholic beverages.
• Prepares, pours, and delivers alcoholic beverages to Customers.
• Understands and complies with state liquor laws and Cinema West policies with regard to alcohol service.
• Notifies management of impaired Customers, and does not serve them alcoholic beverages.
• Other duties as assigned.

Requirements

• Available to work evening hours, weekends, and holidays.
• Requires regular and consistent attendance.
• Ability to communicate with all ages, genders, and personalities. Ability to effectively and regularly converse in and comprehend in English.
• Ability to stand for extended periods of time, and to be able to move quickly as the bulk of concession sales occur in the fifteen minutes before the start of a movie.
• Strong verbal and interpersonal skills.
• Accurate cash handling and math skills.
• Must complete a Safe Beverage Service and Food Handlers training program and meet the age requirement for alcohol service is required.
• Server experience preferred.
• Must be at least 18 years of age.

Work Environment

This job operates in a movie theater and restaurant environment, sometimes the theater is with limited lighting, with guests coming and going. The pace can be fast, but must always be welcoming. And willing to serve our guests! This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, climbing, and lifting all day. Must be able to frequently lift, push, pull at least 50 pounds.

Required Education and Experience

High school diploma or G.E.D., or currently enrolled

Previous retail, restaurant or customer service experience preferred.

Work Authorization/Security Clearance

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

EEO Statement

No employee or applicant for employment will be discriminated against because of race, color, gender, age, religious preference, handicap, national origin, sexual orientation or marital status.