4 Customer Success Specialist - Part-Time Jobs in Redmond, WA
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Merchant Partners is Hiring a Customer Success Specialist - Part-Time Near Redmond, WA
Located in Redmond, 1stMILE is a software technology company focused on providing payment solutions to businesses in the automotive marketplace. We have more than 12,000 locations using our software to process payments and increase revenue via our integrated solutions.
We are looking for a Customer Success Specialist to drive customer engagement through relationship building and training.
Responsibilities:
- Connect with all new customers via telephone and email
- Train new and existing customers on the basics of 1stMILE software
- Act as a liaison between Sales, Technical Support, and the customer
- Log all calls and actions in the CRM system
- Perform related duties as assigned
Qualifications:
- 1-2 years of telephone customer service or sales experience and a high school diploma or its equivalent is required
- Experience with ticketing/CRM systems
- Experience supporting software and hardware products preferred
- The ability to actively listen, seek information, ask questions and solve problems
- Excellent time management and customer service skills
1stMILE, LLC is an Equal Opportunity Employer
Job Summary
Part Time
07/28/2022
10/11/2022
merchantpartners.com
Washington, DC
50 - 100
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If you are interested in becoming a Customer Success Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Success Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Success Specialist job description and responsibilities
Educate champions and their teams on the value of our product, and help uncover use cases before they become emergencies.
03/23/2022: Springfield, OH
Build relationships with executive decision-makers.
01/21/2022: Champaign, IL
Generate trust and credibility at multiple levels in existing accounts after purchase and through the sales cycle.
03/27/2022: High Point, NC
Guide new customers through a systematic onboarding process to facilitate making decisions around their needs and goals.
03/10/2022: Las Vegas, NV
Contribute to initiatives outside of customer conversations that better the customer experience, both low-touch and high-touch.
01/24/2022: Bloomington, IN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Success Specialist jobs
Develop a customer success strategy.
02/08/2022: Pierre, SD
Build customer loyalty through feedback.
04/04/2022: Savannah, GA
Enterprise account management experience.
02/20/2022: Portsmouth, NH
Experience working with SaaS products.
01/19/2022: Boulder, CO
Experience managing accounts for a product that solves complex problems across many business units.
03/24/2022: Laramie, WY
Step 3: View the best colleges and universities for Customer Success Specialist.
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