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Dining Room Manager
$52k-81k (estimate)
Full Time | Restaurants & Catering Services 1 Month Ago
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The Mercer Kitchen is Hiring a Dining Room Manager Near New York, NY

Mercer Kitchen is currently seeking experienced individuals for the Dining Room Manager position.
Jean-Georges has forged a global reputation as one of the best chefs in the world by pioneering innovative cuisines with amazing diversity. With a passionate commitment to pampering and pleasing guests, Jean-Georges is one of the undisputed premiere restaurant groups in the world!
We are looking for individuals who want to grow within the hospitality industry. Because joining us opens the doors to growth within an organization of over 25 restaurants located in 5 countries!
Ideal Candidates would have the following prerequisites and characteristics:
  • Strong communication skills
  • Passion for food & beverage
  • Ability to work in a friendly relaxing demeanor with quick customer service
  • Ability to understand and follow written and verbal instructions
  • Detail oriented
  • Computer literacy to include: Aloha, Micros, Microsoft Office, OpenTable /Resy
  • Basic Office experience, including answering telephone calls, assisting members and guest with computer issues
  • Ability to multitask and work in a fast-paced environment
  • FULL AVAILABILITY- daytime hours, evening hours and weekends
  • A minimum of two years’ management experience in fine dining
Responsibilities (these are not all inclusive):
  • Managing the operations of the Floor on a day by day basis, maintaining consistent management presence. Time manage the day to be able to be on the floor at all times during service periods
  • Supervising and coordinating the activities of all staff to ensure the smooth and efficient operation of the restaurant
  • Maintaining all steps of Service and Jean-Georges Restaurant Standards with each guest and employee they may come in contact with
  • Completing manager opening and closing checklists as required, including daily reports and daily administrative duties
  • Ensuring Chef's vision is delivered impeccably according to the menu in place; lead the staff through flawless transitions in between menus
  • Work closely with the Door Maitre D' staff to oversee reservations, floor timing management, menus and seating charts
  • Leading and inspiring the staff to achieve, and ideally, exceed company goals
  • Assisting, leading and conducting effective and consistent training sessions, department meetings and pre-shift sessions
  • Resolving guest complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
  • Responding to guests’ requests in an accurate and timely manner, creating a positive outcome that will result in a memorable experience
  • Ensuring the neatness, cleanliness and order of all dining rooms and equipment through constant monitoring and communication with those departments responsible for cleaning and maintenance
  • Being an expert in food and beverage and having excellent knowledge of all departments internally
  • Assisting in setting up and carrying out inventories. Assisting in maintaining all restaurant equipment and bar equipment in proper working order; ensuring and controlling usage of cleaning supplies and maintain hand washing and first aid facilities in restaurant and bar. Requisition, store, stock, inventory, collect, wash and restock china, silver, glass and other equipment according to a predetermined par stock
  • Assuring the proper handling of VIP guests. Protect their privacy and confidentiality
  • Maintaining controls against theft and waste. Control breakage of all dining ware
  • Working closely with the General Manager, other Restaurant Managers, Executive Chef and Pastry Chef, Sous Chefs, and other departmental managers and supervisors to coordinate daily operations and events
  • Excellent interpersonal and communication skills. Excellent phone skills, customer service oriented and proactive. Ability to maintain a positive and professional demeanor at all times
  • Is friendly, engaging, gracious, has the ability to focus and connect with all guests at all levels and employees and exceed their expectations
  • Participating in teamwork and assist other departments when needed
  • Maintaining a fun and energetic attitude at all times
  • Performing other duties as assigned by supervisor/manager
  • Service standard ambassador
We look forward to meeting you!
Located at the Mercer hotel, Mercer Kitchen brings a chic, sophisticated vibe to the heart of SoHo. Exposed brick walls, long banquettes, and candlelit sconces give the place a timelessly stylish, sexy, fun ambiance. Mercer Kitchen was one of the first restaurants in New York City to have a communal table, which remains popular to this day. Chef Jean‑Georges' American menu features market-driven, seasonal ingredients prepared in a simple yet elegant style, with favorites like the Tuna Spring Roll, Steamed Shrimp Salad, wood-fired pizzas, and classic Warm Valrhona Chocolate Cake. There is an open kitchen, where guests can sit back and watch the show. A casual café upstairs serves breakfast and lunch, and transforms into an exciting bar/lounge at night.
“Jean-Georges' Mercer Kitchen is an Equal Opportunity Employer committed to excellence through diversity."
INDFOH

Job Summary

JOB TYPE

Full Time

INDUSTRY

Restaurants & Catering Services

SALARY

$52k-81k (estimate)

POST DATE

02/04/2023

EXPIRATION DATE

06/27/2023

WEBSITE

themercerkitchen.com

HEADQUARTERS

NEW YORK, NY

SIZE

25 - 50

FOUNDED

1991

TYPE

Private

CEO

JEANGEORGE VONGERIC

REVENUE

<$5M

INDUSTRY

Restaurants & Catering Services

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The job skills required for Dining Room Manager include Customer Service, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Dining Room Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Dining Room Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Dining Room Manager positions, which can be used as a reference in future career path planning. As a Dining Room Manager, it can be promoted into senior positions as a Food & Beverage Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Dining Room Manager. You can explore the career advancement for a Dining Room Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Dining Room Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Dining Room Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Dining Room Manager job description and responsibilities

A dining room manager oversees the dining room operations of a restaurant or other facilities that serve food to patrons, such as resorts, corporate cafeterias, and senior living residences.

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Dining room managers will need to find new ways to attract customers and keep them coming back for more.

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Recruit and select appropriate employees for restaurant and provide required training and assist staff to maintain knowledge on all menu and associate preparation techniques to assist all customers and schedule all dining reservations.

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Dining room managers ensure dining areas are always kept clean and tidy.

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Oversees dining room operation and coordinated food service activities.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Dining Room Manager jobs

Learn about the career requirements for becoming a dining room manager, and check the salary potential.

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Some states require dining room managers to have certain certifications or licenses.

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A minimum of 3 years relevant work experience as a dining room manager.

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Ensured customer satisfaction with their dining experience.

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Always Put Customer Satisfaction First.

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Step 3: View the best colleges and universities for Dining Room Manager.

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