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Description
Great News! Want to work for one of the leading Ground Handling companies in the world? Join Menzies Aviation and be part of our family!
As a member of the Menzies Aviation Passenger Service Team you will be responsible for checking in passengers for flights at the ticket counter and gates; as well as verifying passenger documentation, assigning seats, providing gate information, checking baggage, and assisting passengers with their issues in the airport. This individual must adhere to Menzies Aviation uniform guidelines and codes of conduct.
Key Responsibilities
Qualifications
Knowledge, Skills, and Abilities
Benefits
Working Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work is primarily done indoors; however, the individual will be working near terminals with consistently open doors where harsh weather conditions could affect the indoor environment. The Passenger Service Agent team is provided a Menzies Aviation uniform including a long coat.
This individual must maintain a positive attitude when representing our company and communicating with customers within the airport.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle or feel objects, tools, or controls; reach with arms, climb or balance; and talk or hear.
Other tasks include lifting passenger bags up to 70lbs which could also involve bending and stooping. The employee must frequently lift and/or move up to 25lbs and occasionally lift and/or move up to 70lbs.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Full Time
Transportation
$81k-113k (estimate)
01/22/2023
03/08/2024
menziesaviation.com
ATLANTA, GA
1,000 - 3,000
2000
$200M - $500M
Transportation
Menzies Aviation is a global provider of Ground Handling, Cargo, Fuelling, Executive Services and Offline Services. We operate at 200+ airports in 34 countries, supported by a team of highly trained people. Each year Menzies Aviation serves around 500 customers, handling 1.3 million flights, 1.6 million tonnes of cargo and fuelling 4 million turnarounds. Menzies has grown rapidly since its inception in 1995. Through a combination of organic growth, acquisitions and the development of niche opportunities, we have established ourselves as a major force in the international ground handling indust...ry.
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If you are interested in becoming a Passenger Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Passenger Service Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Passenger Service Agent job description and responsibilities
Airlines also station passenger service agents at each gate before and during boarding.
04/27/2022: Danbury, CT
Passenger service agents need the strength to carry heavy suitcases up onto conveyor belts.
04/17/2022: Richland, WA
Passenger Service Agents work to make sure that everyone who boards an airplane enjoys a smooth flight.
04/09/2022: Greenville, SC
Completes activities, associated paperwork and/or computer entries related to boarding and/or deplaning passengers.
04/28/2022: Cheyenne, WY
Dealing with customers face-to-face and ensuring that passengers reach their destination with satisfaction.
06/07/2022: Lincoln, NE
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Passenger Service Agent jobs
Meet quality standards of service.
06/01/2022: Wilmington, DE
Examine passenger documentation to determine destinations and to assign boarding passes.
05/19/2022: Bradenton, FL
Provide the passengers with ticketing and ensuring the proper handling of their checked luggage.
03/19/2022: Bangor, ME
The agent typically communicates with other personnel via a cell phone or walkie-talkie.
04/13/2022: Spokane, WA
Passenger service agents may also need to be able to assist government agencies with their needs.
06/07/2022: Appleton, WI
Step 3: View the best colleges and universities for Passenger Service Agent.