Overview

Under immediate supervision, formulates and defines scope and objectives based on user defined needs. Devises or modifies procedures to solve low and medium complexity problems considering computer equipment capacity and limitations, operating time and form of desired results. Prepares detailed specifications from which programs will be written. Analyzes and revises existing system logic difficulties and documentation as necessary. Fully utilizes project management tools including estimating work efforts in advance of projects, prioritization of project efforts, planning, developing, implementing and post implementation reviews. Responsible for quality assurance review. Can act as project lead for small to medium scale projects to support business processes of departments impacted.

Qualifications

Education:

• Bachelor’s degree required with an emphasis in computer science or other related field is required. Three to four years of experience in an information systems environment, particularly in specific areas such as business, finance, customer support or clinical operations may be considered in lieu of educational requirements.

Experience:

• One (1) or more years of experience in Information Technology areas including project management, advanced support management, systems analysis, programming or other similar experience required. Relevant system experience in financial systems is required.
• Knowledge and experience with concepts and principles required for implementation and support of application systems in a large health system.
• Under immediate supervision, has demonstrated the ability to coordinate small to medium scale system projects from start to finish including development, measurement and reporting of key performance indicators and a commitment to continuous quality improvement.

Other Knowledge/Skills/Abilities:

• Ability to analyze and estimate system requirements, develop alternatives and implement solutions.
• General understanding of computer systems including various hardware, operating systems, programming languages and data communications.
• Demonstrated analysis, planning, and organizational skills, as well as excellent verbal and written communication and customer service skills are required.
• Demonstrated understanding of business processes and system interdependencies.
• Demonstrated skills in developing and maintaining good interpersonal relationships.

Responsibilities

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.