The Maintenance Technician is responsible for physically maintaining the property including corrective and preventative maintenance measures on property equipment, fixtures, buildings and completing service requests in residences.

Responsibilities:

The Maintenance Technician conducts all business in accordance with Gates, Hudson & Associates, Inc., established policies and procedures, state and federal laws; e.g., OSHA, ADA, Fair Housing, etc.

Personnel

• Provide training to other technicians as needed and/or directed.
• Provide assistance to other technicians at other properties.

Administrative

• Provide lists of deficiencies, damage or lease violations within buildings and/or apartments.
• Become familiar with property. Know location of equipment, types of equipment, major property components, contracted work, personnel, etc.
• Control use of parts. Provide quality workmanship and maintain inventory of frequency used parts.
• Maintain stock rooms, maintenance workshops and offices.
• Comply with policy for keys, master keys, apartment common area keys.
• Follow reporting procedures.

Resident Service and Retention

• Perform all resident requests for service promptly and efficiently.
• Promote goodwill among prospects, residents, employees, contractors.
• Comply with policy regarding entering occupied apartments.

Preventative Maintenance

• Be knowledgeable of pertinent laws and EPA and OSHA regulations governing proper storage and management of hazardous materials, including solvents, flammables, and freon.
• Schedule and perform routine preventative maintenance on all appropriate equipment as directed by Maintenance Supervisor and Property Manager. Update logs as provided.

Routine Maintenance

• Perform turnovers in a timely and efficient manner.
• Perform emergency repairs including corrective and necessary clean-up.
• Change locks and makes keys.
• Operate and maintain furnace, mechanical equipment and controls for continuous heat, air conditioning and hot water.
• Diagnose and perform minor and routine maintenance/repair, as directed, involving the following on a daily basis:
• Electrical and plumbing (including water lines)
• A/C and heating systems
• Appliances (when applicable)
• Stairs, gates, fences, patios, railings
• Tile, carpet, flooring
• Roofing, gutters, fasteners
• Interior/exterior lights
• Fireplaces, ceiling fans
• Shutters, doors, cabinets, windows, sliding glass doors
• Boiler, gas and electric
• Door locks
• Security systems (where applicable)
• Ceiling and wall leaks
• Dry wall
• Pools areas, tile, jacuzzi, pool furniture
• Report all major repairs and need requisitions to Maintenance Supervisor and Property Manager prior to any expenditure of funds.
• Remove and transfer heavy appliances and equipment from storage area to apartment (or vise versa) as circumstances warrant.
• Assist in moving abandoned furniture, appliances, etc. to Dumpster when necessary.
• Be knowledgeable of inventory levels of spare parts and supplies and inform Maintenance Supervisor of shortages.
• Assist in keeping grounds neat and free of litter. Rake, sweep, shovel as circumstances warrant.
• Take monthly water consumption readings.
• Possess and/or provide tools necessary to perform all corrective and preventative work. (Exceptions: heavy pipe wrenches, pulleys, chain-falls, drain snakes, scaffolding.)
• Clean-up after repairs or at end of day.

Safety

• Be aware of the condition of apartment property throughout the community and immediately initiate action to correct unsafe conditions; e.g., broken gates, leading to the pool, broken steps, and open holes, broken/burned out exterior lights.
• Ensure storage areas remain locked when not in use.
• Promote awareness for safety and security for maintenance staff.
• Provide feedback and follow-up in emergency situations. Provide written Incident/Accident Report.
• Be aware of all utility meter cut-offs, apartment and fixture cut-offs, sewer clean outs.

Qualifications:

• High school diploma/GED required.
• At least 2 years’ experience as a Maintenance Technician, preferably in residential property management.
• CFC Type 2 or Universal certification is preferred.
• Must be able to perform plumbing, electrical and HVAC repairs, as well as carpentry and locksmithing, painting, dry-wall repair, and snow removal.
• Must be available to handle on-call emergency services on an as-needed basis.
• Must have personal, reliable transportation to get to work in order to respond to on-call emergencies.