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Come join an innovative leader in the healthcare industry. MDVIP, based in Boca Raton, FL is seeking contact center Customer Service Representatives who have excellent verbal and written communication skills and the ability to maintain composure and patience while speaking with callers. The qualified candidate will professionally assist with membership inquiries and service requests and provide accurate and timely information to MDVIP members, MDVIP affiliated Physicians/Staff, and internal teams.
MDVIP has consistently been recognized as a Great Place to Work® employer since 2018. (Greatplacetowork.com/certified-company/MDVIP) and was named by Fortune and Great Place to Work® as one of the 2021 Best Workplaces in Healthcare & Biopharma™.
This job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Education / Experience / Knowledge:
High school diploma or general education degree (GED); An Associate degree is desirable, but not required. Minimum of one year of related experience and/or training, which may include prior customer service in a call center environment, or business / administrative experience.
Required skills include:
Corporate office role: As a corporate based role in Boca Raton, FL, employees are expected to work from the corporate office.
Additional information:
At no time may work be performed, or computer systems accessed, from outside of the U.S.
Individuals hired must be able to perform essential duties satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
MDVIP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Consistent with our mission, purpose, and core values, MDVIP takes the health and safety of its employees very seriously. With the concern over the spread of the coronavirus or “COVID-19,”and its variants, MDVIP has, and will continue to take reasonable measures to mitigate the potential spread of COVID-19. Your recruiter will provide more information during the interview process.
Full Time
Print & Book Publishing
$37k-46k (estimate)
08/04/2022
01/07/2023
mdvip.com
BOCA RATON, FL
500 - 1,000
2000
Private
JOHN SWIDER
$10M - $50M
Print & Book Publishing
MDVIP is a Florida-based network of concierge primary care firms that provides services such as personalized medicine, patient-centered and preventive care.
The job skills required for Healthcare Customer Service Representative include Customer Service, Call Center, Communication Skills, Microsoft Office, Written Communication, Computer Systems, etc. Having related job skills and expertise will give you an advantage when applying to be a Healthcare Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Healthcare Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Healthcare Customer Service Representative positions, which can be used as a reference in future career path planning. As a Healthcare Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Healthcare Customer Service Representative. You can explore the career advancement for a Healthcare Customer Service Representative below and select your interested title to get hiring information.
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Most customer service positions require a high school diploma and familiarity with computers.
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Consider a professional certification.
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Previous customer service, medical, or retail experience can be helpful, but companies also train employees that are new to the field.
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