Search By
1339 Jobs
Front Desk Agent (Full/Part Time) MCKIBBON HOTEL MANAGEMENT, INC. Tampa, FL | Full Time | Part Time
3 Months Ago
Front Desk Agent Sonesta Select Birmingham Birmingham, AL | Full Time
3 Days Ago
Front Desk Agent AC Hotel San Jose Santa Clara Santa Clara, CA | Full Time
3 Days Ago
Front Desk Agent Costa Hollywood Beach Resort Hollywood, FL | Full Time
3 Days Ago
Front Desk Agent Le Méridien Tampa Tampa, FL | Full Time
3 Days Ago
Front Desk Agent Kimpton Brice Hotel Savannah, GA | Other
3 Days Ago
Front Desk Agent (morning) Courtyard by Marriott Boston Billerica/Bedford Billerica, MA | Full Time
3 Days Ago
Hotel Front Desk Agent Courtyard Oklahoma City Airport Oklahoma, OK | Full Time
3 Days Ago
Front Desk Agent $13/hr Fairfield Racine Racine, WI | Full Time
3 Days Ago
Front Desk Agent Hampton/Homewood Denver Conv Ctr Denver, CO | Full Time
4 Days Ago
Front Desk Agent SR Hotel Management Port Richey, FL | Full Time
4 Days Ago
Front Desk Agent Holiday Inn New Orleans Airport North Kenner, La | Full Time
4 Days Ago
Front Desk Agent Hilton Garden Inn New Orleans French Quarter/CBD Orleans, LA | Full Time
4 Days Ago
Front Desk Agent Extended Stay Kansas City South Kansas, MO | Full Time
4 Days Ago
FRONT DESK AGENT Permian Lodging BIG SPRING, TX | Full Time
4 Days Ago
Front Desk Agent Courtyard Amarillo Amarillo, TX | Full Time
4 Days Ago
Front Desk Agent Hilton Marco Island Beach Resort and Spa Marco Island, FL | Full Time
5 Days Ago
Front Desk Agent $16/hr Hilton Garden Inn Oakbrook Terrace Oakbrook Terrace, IL | Full Time
5 Days Ago
FRONT DESK AGENT Staybridge Suites & Holiday Inn Express Quincy Quincy, MA | Full Time
5 Days Ago
Front Desk Agent Residence Inn Waldorf Waldorf, MD | Full Time
5 Days Ago
Front Desk Agent Cragun Corporation Brainerd, MN | Full Time
5 Days Ago
Front Desk Agent Buffalo Lodging Associates Williamsville, NY | Other
5 Days Ago
Front Desk Agent Courtyard Portland East Portland, OR | Full Time
5 Days Ago
Front Desk Agent Element by Westin Dallas Downtown East Dallas, TX | Full Time
5 Days Ago
Front Desk Agent HomeTowne Studios - Kent Kent, WA | Full Time
5 Days Ago
Front Desk Agent The Inn at Tewksbury Tewksbury, MA | Part Time
6 Days Ago
More Search Results

Front Desk Agent (Full/Part Time)

Tampa, FL | Full Time | Part Time
Expired

Job Description

Description

Perks & Benefits Beyond the Basics

We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. Our benefits package covers:


Competitive Compensation with bonus and incentives

Payactiv: gives enrolled associates access to 50% of the money they've earned prior to payday

Brand and company training classes, workshops for career growth and development  

401K Savings Plan with matching funds

Tuition reimbursement

Comprehensive benefits package including medical, dental, and vision 

Life insurance

Short- and long-term disability

Paid time off and holidays

Charitable Matching Funds Program

Volunteer opportunities

24/7 chaplain services

Exclusive hotel rate discounts


What Makes a McKibbon Front Desk Agent?

The front desk agent is often the first person to interact with guests. As the friendly face of the property, the front desk agent has a relatable personality and a great desire to work with people. You are responsible for communicating in a welcoming and efficient manner, while ensuring that guests’ needs are properly addressed. 


A Day in the Life:

A front desk agent will anticipate guests’ needs, respond promptly and acknowledge all guests in a timely manner. 

You will maintain positive guest relations at all times.

Front desk agent will resolve guest complaints and ensure guest satisfaction.

You will maintain a complete knowledge of: hotel features/services, hours of operations, room rates, special packages and promotions, daily house count and expected arrivals/departures, and scheduled daily group activities.

You will process all guest check-ins, and verify registration information with the guest.

You will handle overbooked or 'walked' guests.

Front desk agent will accept and record wake-up call requests.

You will communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery). 

You will resolve discrepancies on the room status report with housekeeping.

Front desk agent will train with and learn Food and Beverage operations to fill in as needed. 



Requirements

Previous experience working as a front desk agent or in a similar role 

A high school diploma or equivalent vocational training certificate

Experience working at a hotel establishment (highly desired) 

Proficiency with computers 

Basic math skills

The ability to provide excellent customer service and maintain a professional demeanor at all times

The ability to input and access information in the property management system and/or points-of-sale system 


Ideal Skills & Qualities:

Great verbal and written communication skills 

The ability to create a fun and supportive working environment 

Skills for Front Desk Agent (Full/Part Time)

The job skills required for Front Desk Agent (Full/Part Time) include Customer Service, Written Communication, Promotion, Life insurance, Property Management Systems, Guest Relations etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent (Full/Part Time). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent (Full/Part Time). Select any job title you are interested in and start to search job requirements.

Job Openings with Skill of Customer Service
MORE>>
Job Openings with Skill of Written Communication
MORE>>
Job Openings with Skill of Promotion
MORE>>
Job Openings with Skill of Life insurance
MORE>>
Job Openings with Skill of Property Management Systems
MORE>>

Career Path for Front Desk Agent (Full/Part Time)

The following is the career advancement route for Front Desk Agent (Full/Part Time) positions, which can be used as a reference in future career path planning. As a Front Desk Agent (Full/Part Time), it can be promoted into senior positions as a Front Desk Clerk Sr that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent (Full/Part Time). You can explore the career advancement for a Front Desk Agent (Full/Part Time) below and select your interested title to get hiring information.

How to Become a Front Desk Agent

If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.

Step 1 Understand the job description and responsibilities of a Front Desk Agent

Quotes from people on Front Desk Agent job description and responsibilities
12/11/2021: Atlanta, GA
02/10/2022: Fayetteville, AR
01/05/2022: Albany, GA
12/01/2021: Richmond, VA
01/11/2022: Cleveland, OH

Step 2 Knowing the best tips for becoming a Front Desk Agent can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Agent jobs
12/09/2021: Johnstown, PA
02/05/2022: Portland, ME
11/30/2021: Saint Paul, MN
01/27/2022: Pensacola, FL
01/17/2022: Fort Worth, TX

Step 3 View the best colleges and universities for Front Desk Agent

Calvin University
Colby-Sawyer College
Augustana University
University of South Carolina--Upstate
New York University
CUNY--Queens College