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Receptionist

Thornleigh, MA | Full Time
Expired

Job Description

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Company Description


McDonald’s Australia is the largest quick service restaurant operation in the country. Fondly known as “Macca's”, we are famous in the global McDonald’s world for adding beetroot to our Aussie burgers and creating the world’s first McCafé in Melbourne. A household name in Australia for over 50 years, we believe that our customers are the heart and soul of everything we do and make it our mission to make every moment count!


Job Description


Exciting opportunity for a receptionist to join a market leading global brand. This role is key to our employee experience as is the first point of contact most employees and visitors will have when attending our Thornleigh office. In this role, you will primarily be greeting those attending the office and answering incoming calls in a professional and positive manner. You will also support with additional administration duties contributing to efficient office operations. The successful candidate will be an excellent communicator, highly organised, have an eye for detail and be able to work autonomously within the broader administration team.

What are the focus points of the role? 

  • Greeting office visitors in a polite manner, assisting them with the sign in process
  • Answering incoming reception calls, responding to queries in a timely and professional manner
  • Delivering exceptional customer service to all internal and external visitors
  • Providing ad-hoc administration support for Team Assistants
  • Sending all office notification of extra food being available in the kitchen
  • Processing swipe cards for new starters and relevant suppliers
  • Supporting office events coordination such as certificate creation for service awards and ordering catering for relevant events
  • Ordering prepaid VISA cards/Prezzee vouchers for awards when required
  • Updating department org charts in a timely manner as requested
  • Managing Qantas Club memberships
  • Updating the intranet page with relevant information as requested

Qualifications


What skills do I need to be successful in this role? 

  • Excellent communications skills and attention to detail
  • Customer centric mindset
  • Proactive and positive approach to tasks

Additional Information


Why choose us?

Employer of choice winner for the past three years, McDonald’s Australia is defined by its culture. Our culture is an expression of why and how we do things around here. It influences the way we interact with each other, and how we interact with our customers, franchisees and suppliers. It is our purpose to feed and foster the community; and our mission is making delicious, feel-good moments easy for everyone.

Not only do we offer flexible working arrangements, a bonus week of annual leave and a market leading incentive scheme; but we provide an opportunity to work alongside other passionate and talented people every single day.

Join our team!

So if you are eager to jump into a new position within a passionate team and market leading brand, then APPLY today.

Career Path for Receptionist

The following is the career advancement route for Receptionist positions, which can be used as a reference in future career path planning. As a Receptionist, it can be promoted into senior positions as a Receptionist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Receptionist. You can explore the career advancement for a Receptionist below and select your interested title to get hiring information.