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2 Guest Experience Lead (GEL) Jobs in North Highlands, CA

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MCDONALD'S CORPORATION
North Highlands, CA | Full Time
$32k-50k (estimate)
1 Month Ago
Guest Experience Lead (GEL)
MCDONALD'S CORPORATION North Highlands, CA
$32k-50k (estimate)
Full Time | Restaurants & Catering Services 1 Month Ago
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MCDONALD'S CORPORATION is Hiring a Guest Experience Lead (GEL) Near North Highlands, CA

GUEST EXPERIENCE LEADER

This posting is for a role with an independent McDonald’s franchisee.

We are

hiring motivated part-time Guest Experience Leaders!

Start moving forward safely today – McDonald’s

corporate-owned and franchise restaurants have over 50 procedures in place to

help ensure the safety and wellbeing of Crew Members, customers, and the

community.

Start building your future today - Build your

skills through world-class training and pursue your education. We offer college

tuition assistance, free high school completion programs, free English language

classes, and even career advising to help employees achieve their goals.

Start a flexible schedule today - Get a job that

fits your life and encourages you to balance what’s important to you.

Start a

feel-good moment and start your application today!

Responsibilities:

The Guest

Experience Leader interacts with the guest at every stage of the Customer

Journey by:

  • Checking in with guests to inquire
  • about the food and restaurant experience, ensuring that they have
  • everything they need
  • Expertly handle guest concerns and
  • know when it is appropriate to bring an issue to management
  • Assisting guests with the self-order
  • kiosks and troubleshooting common issues
  • Partnering with other restaurant
  • employees to ensure that the restaurant is clean, well maintained, and
  • ready to meet guests’ needs at all times
  • Paying special attention to assist
  • families with children and guests with special needs (e.g., getting down
  • on one knee when talking to a child, carrying trays, helping to find
  • seating)
  • Sharing the latest restaurant
  • promotions and special offers with guests, including deals on the Mobile
  • Order & Pay app
  • Identifying potential areas of
  • improvement and sharing these opportunities with management

Benefits:

·

Starting

pay of $15 or up depending on experience

·

Flexible

Schedule

·

Sick

Pay

·

Free

Uniforms

·

Service

Awards

·

Employee

of the Month

·

Discount

Programs (McD Perks)

·

Free

Meals during your Shifts

·

Team

Activity Calendar

·

Tuition

Assistance (up to $2500 per Year)

·

High

School Diploma: (Cost covered 100%, Participation is Confidential. All Courses

Online)

·

Colorado

Tech University: Our Partner School. You attend with as little as $0 out of

pocket tuition)

·

Growth

Opportunities

Additional Info:

YOU

MAY CHOOSE TO INCLUDE ADDITIONAL PERTINENT INFORMATION ABOUT YOUR ORGANIZATION,

SPECIFIC RESTAURANT, OR ROLE HERE (e.g., YOUR COMPANY BENEFITS, PAY RATE OR

RANGE, EEO STATEMENT). NOTE THAT SOME JURISDICTIONS MAY HAVE SPECIFIC

REQUIREMENTS.

This

job posting is for a position in a restaurant owned and operated by an

independent franchisee, not McDonald’s USA. This franchisee owns a license

to use McDonald’s logos and food products, for example, when running the

restaurant. However, this franchisee is a separate company and a separate

employer from McDonald’s USA. Thus, if you are hired for the job described

in this posting, the franchisee will be your employer, not McDonald’s

USA. Only the franchisee is responsible for employment matters at the

restaurant, including hiring, firing, discipline, supervisions, staffing, and

scheduling employees. McDonald’s USA has no control over employment

matters at the restaurant. McDonald’s USA will not receive a copy of your

employment application and it will have no involvement in any employment

decisions, including whether you receive an interview for the job or whether

you are hired.

This

job posting contains some general information about what it is like to work in

this restaurant, but is not a complete description of all duties of the

job. People who work in this restaurant perform a number of different

tasks every day and this posting does not list every essential function of the

job.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Restaurants & Catering Services

SALARY

$32k-50k (estimate)

POST DATE

03/24/2023

EXPIRATION DATE

03/31/2023

WEBSITE

mcdonalds.com

HEADQUARTERS

CHICAGO, IL

SIZE

>50,000

FOUNDED

1940

CEO

CHRISTOPHER KEMPCZINSKI

REVENUE

$10B - $50B

INDUSTRY

Restaurants & Catering Services

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