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Mazzella Companies
Oklahoma City, OK | Full Time
$69k-88k (estimate)
4 Months Ago
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Service Coordinator
Mazzella Companies Oklahoma City, OK
$69k-88k (estimate)
Full Time | Wholesale 4 Months Ago
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Mazzella Companies is Hiring a Service Coordinator Near Oklahoma City, OK

Overview

The Service Coordinator will organize, manage, schedule, and conduct all processes necessary for the branch to complete service work. The Service Coordinator will work closely with the Service Technicians and perform other tasks assigned. 

Responsibilities

  • Organize and manage the scheduling of all specialty rope service work; inspections, installs, and emergency service work
  • Analyze and update service scheduling including technician assignment
  • Establish and maintain strong relationships with customers in order to provide the best possible service
  • Prepare service generated quotations and submit to customers for installation work, breakdown of work completed, follow-up on quotes and purchases
  • Source and purchase: crane parts and components for service generated work, equipment required to do service work and supplies for specialty rope technicians
  • Communicate with customer and specialty rope technicians in order to assure that service jobs are completed efficiently and on time
  • Review technician’s work time for accuracy and completeness
  • File and retrieve department documents, files, records, and reports
  • Prepare jobs for startup - gathering parts, manuals, drawings needed, and confirms dates with customer
  • Track closings for monthly projections
  • Coordinate rental equipment (set-up and call off) for service jobs
  • Perform other duties as assigned
  • Qualifications

    Education

    A high school diploma or GED required; vocational-technical school or, equivalent military experience or technical college training program preferred

    Experience & Skills

    • 4 years minimum experience in an administrative, customer service or technical environment
    • Knowledge of crane and hoist service industry preferred
    • Ordering and purchasing experience
    • Experience with scheduling multiple employees
    • Previous supervisor experience
    • Ability to multi-task in a face paced environment
    • Excellent communication skills, both verbal and written
    • Strong computer skills - Microsoft Word, Excel, Outlook
    • Must successfully complete drug screen, physical and E-Verify

    The Mazzella Way

    Mazzella is a family owned company that puts people first. With over 800 employees and 30 locations we are the humble leaders in the industry. We offer market competitive compensation and a wide range of benefits, including paid time off, affordable and comprehensive health insurance, dental, vision, 401(k) with company match, life insurance, and disability insurance.

    Why Team Members join Mazzella:

    • Team-oriented environment
    • A real Work life/ Home life balance
    • Growth and Development Opportunities including a Lifelong Learning Career Path
    • Humble, Hungry, Smart Culture
    • Market Competitive Salaries
    • Free Virtual Doctor visits with $0 copay (Teledoc)
    • Tuition Reimbursement

    Mazzella Core Values:

    Lifelong Learner – routinely acquire new skills and capabilities that bring value

    Humble – lack excessive ego or concerns about status; emphasize the Team over self

    Hungry – always looking for more, self-motivated, and diligent; do more than to just get by, committed

    Smart – common sense about people, good judgement, and intuition around their impact on group dynamics

    Job Summary

    JOB TYPE

    Full Time

    INDUSTRY

    Wholesale

    SALARY

    $69k-88k (estimate)

    POST DATE

    11/09/2022

    EXPIRATION DATE

    01/23/2023

    WEBSITE

    mazzellacompanies.com

    HEADQUARTERS

    TUSCALOOSA, AL

    SIZE

    500 - 1,000

    FOUNDED

    1954

    TYPE

    Private

    CEO

    MARK SHUBEL

    REVENUE

    $200M - $500M

    INDUSTRY

    Wholesale

    Related Companies
    About Mazzella Companies

    Mazzella Lifting Technologies provides lifting solutions such as overhead cranes, crane runways, jib, workstation and monorail cranes.

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    The following is the career advancement route for Service Coordinator positions, which can be used as a reference in future career path planning. As a Service Coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Coordinator. You can explore the career advancement for a Service Coordinator below and select your interested title to get hiring information.

    If you are interested in becoming a Service Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Coordinator for your reference.

    Step 1: Understand the job description and responsibilities of an Accountant.

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    Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

    Career tips from people on Service Coordinator jobs

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    Step 3: View the best colleges and universities for Service Coordinator.

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