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Administrative Assistant

Jefferson, LA | Full Time
2 Days Ago

Job Description

Overview

MaxHome is hiring a full-time Administrative Assistant to join our team in New Orleans, LA with average hourly income between $17.00 to $20.00 per hour based on skills and experience. If you are dedicated and hardworking and you are looking for a career opportunity where you can grow and be developed, don't wait! You don't want to miss out on this opportunity to join one of the fastest growing remodeling companies in the Gulf Coast.

 

Are you looking to become part of a team that excels in delivering best-in-class services? Here at MaxHome, we believe in creating your success by starting you on a journey where you can grow with us. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover a workplace where we aim to help turn your passion into a rewarding career. We value your hard work, integrity and dedication to make things better for our customers. When working with MaxHome, you’ll become part of a family that supports each other while disrupting the industry and giving back to our communities.

 

Who We Are: 

 

MaxHome is one of the most trusted and reputable home improvement companies in the area, serving New Orleans, Baton Rouge, Pensacola, Houston, and Mobile. Since 2006, the team at MaxHome has been committed to serve homeowners across Lousiana, Texas, and Alabama, delivering superior results and unmatched customer care at competitive prices. Our customers quickly notice a difference in the way we do business. We’re not just out to make a quick sale; we want to earn customers for life. Our mission statement, "Everybody Happy" applies to our employees, customers, and vendors- and has earned us the #3 top workplace recognition by Nola.com and valued partnerships with the nation's best retailers.  

 

MaxHome environment is results driven, fun, and collaborative! We all act as the face of the company, we are passionate, dedicated, motivated, and loyal to our customers- this is what we are all about. We are looking for team members who have a desire to engage our customers and surpass expectations. If you want to take your career to the next level, we here at MaxHome are ready to set you up for success.

Are you ready to join us? 

 

What We Can Offer You:

  • Hourly base pay between $17.00/hr to $20.00/hr commensurate with skills and experience
  • Hiring Immediately
  • Paid time off and paid holidays, 401(k)
  • Health, dental , vision, and supplemental insurance options
  • Work with a team of talented, professional, and fun individuals who enjoy what they do 
  • Annual company retreat

 

Responsibilities

As an Administrative Assistant, you’ll perform administrative and office support activities for the Production Department.  

 

What You’ll Do: 

 

Data Entry: 

  • Make customers, vendors, and staff happy by providing superior service
  • Proactively seek out Education on their career and communicate training needsto Bath Production Manager
  • Partner with Documentation Administrator in order to keep Standard OperatingProcedures (SOPs) up to date
  • Notate all customer conversations in notes within Lead Perfection to ensure clearcommunication with other team members
  • Job cost and update Lead Perfection with contract information ensuringaccurate pricing structure
  • Check Lead Perfection daily in order to maintain accurate record of theprevious day’s appointments and their outcomes
  • Create all customer files in order to maintain files accurately
  • Review sold jobs for compliancy, proper measurements, correct pricing, andaccuracy to ensure company can perform the requested work
  • Interpret and analyze job costing and accuracy between actual and budgeted jobcosting to ensure profitability on all jobs
  • Process check payments using check scanner and record those payments in theproper job in Lead Perfection to ensure that all necessary funds for jobs arebeing collected from the customer

Production Coordination:

  • Field, analyze, and schedule all service calls for production and providesupport to the team on customer issues and trends by providing feedbackfrom surveys and from customers on issues.
  • Assist dissatisfied customers by routing them to proper department forMAXimum resolution.
  • Produce weekly service reports from CRM
  • Manage customer schedules for installations and project steps in a timelymanner ensuring that customer is up to date as project milestones occur
  • Provide proactive communication and feedback to Bath Production

Qualifications

What You’ll Bring: 

  • Exceptional, professional demeanor and communication skills
  • Excellent computer and phone skills with attention to detail
  • Providing customers an amazing experience over the phone
  • Good organization and problem-solving skills
  • Production, construction or remodeling experience is a plus
  • Ability to work independently and adapting to change
  • Ability to adapt and assist where and when needed to help accomplish departmental objectives

 

MaxHome provides the following inclusive hiring information:  We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. 

Skills for Administrative Assistant

The job skills required for Administrative Assistant include Attention to Detail, Data entry, Accounting, Problem Solving, Coordination,and office support etc. Having related job skills and expertise will give you an advantage when applying to be an Administrative Assistant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Administrative Assistant. Select any job title you are interested in and start to search job requirements.

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Career Path for Administrative Assistant

The following is the career advancement route for Administrative Assistant positions, which can be used as a reference in future career path planning. As an Administrative Assistant, it can be promoted into senior positions as an Administrative Assistant III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Administrative Assistant. You can explore the career advancement for an Administrative Assistant below and select your interested title to get hiring information.