Job Title:

Mathnasium Center Director (Store Manager)

Position Details:

The Center Director role is roughly a 35 hours a week role. Center Director is expected to work from 12-7pm, Monday-Thursday and Saturdays from 11am-3pm, with some additional hours as needed to fulfill the job role.

Compensation:

The Center Director is paid an hourly wage of $23/hour and has the potential to receive between $5,000 - $20,000/year in quarterly bonuses based on center & job performance. Annual gross income is expected to be around $45,000 - $65,000, with opportunity to grow each year and within the company.

Position Summary:

The Mathnasium Center Director is responsible for successfully managing the educational, customer, administrative, sales, and employee aspects of a Mathnasium Learning Center. In synopsis, they are responsible for:

The educational success of every student

• capable of effectively balancing educational duties, such as administering assessments, diagnosing student learning gaps, and prescribing an effective learning plan
• ensure students are receiving exceptional instruction

Administrative duties

• delegating tasks and duties properly to team members to ensure the center is running efficiently
• managing the scheduling of employees, utilizing center management software, and ensuring the center is running smoothly
• creating student binders
• keeping the center clean

Parent satisfaction and loyalty

• maintaining high level of customer satisfaction from our currents families and students
• building relationships families and satisfying any of customer concerns
• checking in regularly with customers about children’s progress

Lead conversion and sales

• sales duties, such as responding to leads and successfully enrolling customers, sales calls and meetings
• taking accountability of center enrollment & effectively selling the Mathnasium program
• Diligent to respond to texts, calls and emails

The selection, training, and development of employees to fulfill center staffing needs

• employee development/manager duties, such as proper scheduling and providing on the job training/coaching
• screen, hire, train, motivate, and develop employees to effectively staff the center for maximum student engagement and efficiency
• build trust with team members, establish effective manager-employee relationships, and nurture talent to fulfill center staffing needs
• inspire, motivate, lead, and develop team members at multiple positions effectively and simultaneously
• identify talent in team members and develop them professionally and personally

Single point of accountability for the day to day function of the business based on the

• mission
• vision
• core values

Job Type: Full-time

Pay: $45,000.00 - $65,000.00 per year

Benefits:

• 401(k) matching
• Paid time off
• Retirement plan

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Santa Clarita, CA 91350: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location