MGA is seeking an Operations Manager to join their team.

Position Summary: The Operations Manager is responsible for assisting in the day-to-day management of firm operations. This position is based in the office Monday through Friday from 9 - 5pm with the potential of hybrid schedule determined by management after 6 months.

Position responsibilities:

Space Management:

•  Manage cleaning services
•  Organize & oversee the cleanliness of office public spaces
• Schedule vendors for miscellaneous maintenance needs
• Building Compliance
•  Order Supplies
• Track and order supplies, mail and deliveries

Operations

• Assist the Director of Operations to achieve firm-wide goals and execute departmental goals
• Observe, review and analyze firm tools and vendors to identify inefficiencies and areas where improvements could be made to decrease expenses, enhance and sustain the firm’s growth:
  • Prepare reports and propose improvements based on data
  • Create and manage project lists
• Maintain Operational Manual for all applications, systems and policies to ensure end-user consistency
• Organize major firm events such as the holiday party

Administrative

• Perform basic clerical task such as expenses, answer main phone line and schedule appointments for C-Suite executives

Human Resources

• Assist recruiting new staff (schedule interviews and conduct initial screens)
• Liaise with PEO

Experience/Education:

Required:

• Bachelor’s Degree
• Minimum of 2-years office operations experience
• Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook) and Google Suite
• Strong IT skills and database development
• Working knowledge of project management software programs

Competencies:

• Excellent verbal, written, and interpersonal skills
• Outstanding organizational and project management skills
• Team player with leadership ability
• Ability to prioritize and handle multiple projects with tight schedules and deadlines
• Excellent active listening skills
• Capable of grasping new concepts quickly and without prior experience
• Detail-oriented
• Self-starter with strong problem-solving skills