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Spa/Sales Associate - Grand Junction
Massage Envy
Massage Envy Grand Junction, CO
$47k-60k (estimate)
Full Time | Consumer Services 1 Month Ago
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Massage Envy is Hiring a Spa/Sales Associate - Grand Junction Near Grand Junction, CO

Overview:

Do you love helping others?

Are you a sales and customer service superstar who wants to use your powers for good? Do you want to be part of a community of caregivers committed to helping people feel their best? If the answer is "yes," we want you on our team at Massage Envy Grand Junction. Massage Envy is the leader in accessible massage and skin care. As a sales and customer service associate at our Grand Junction franchised location, you'll join a wellness community that's 35,000 strong. And you have a meaningful role to play as you:


  • Help clients understand the benefits
    of regular massage, skin care and stretch.
  • Establish relationships with members and guests to grow and retain a client base.
  • Connect clients with retail products that improve, enhance, and extend the positive impact of the services they receive.


Here's what's in it for you:

The rewards of the job go beyond the difference you'll make in the lives of members and guests. We offer a culture of care that inspires you to be your best with:


Benefits that help you take care of you

  • Health/Medical Insurance: We offer medical insurance to full time eligible employees after completing their 90-day probationary period.
  • Retirement Plan: We offer the opportunity to participate in our retirement plan, which offers a 3% matching employer contribution.
  • Vacation/Personal Time Off: Full-time employees receive one week of paid vacation after six months of employment.
  • Flexible Schedule: See your clients during high demand times while having a work/life balance
  • Employee Discounts: One free service monthly, employee discount for retail products.
  • SupportLinc Employee Assistance Program: This is a corporate benefit, administered by Curalink, is offered to help employees manage life’s daily challenges. Resources include: short term counseling, free legal services, expert referrals and free financial services.
  • Free Continuing Education Continuing education with the most up to date massage practices.
  • In-depth product and service training to help you keep your skin care skills strong and your knowledge fresh.
  • All cleaning and service supplies are provided
A healthy compensation plan that rewards your hard work with
  • Your base pay of $14.00 to $20.00 per service hour.
  • You receive 100% of your tips.
  • You receive bonuses for adding Enhancements and Member Sign ups
  • You receive Commission on retail sales - no cap!
  • Incentives and Bonuses for promotional sales and services Continuing education with 12 free CEs every year.
  • A dynamic, energizing environment where you're consistently challenged, never bored.
  • Training to help you grow and refine your sales and customer service skills.
What We'll Accomplish Together:
As a team, we're committed to delivering an excellent experience every time and growing our member base to help more people on their wellness journey. Your role in our mission is converting guests to members, retaining members, driving retail sales, and delivering an amazing experience. This includes:

  • Providing outstanding customer service
    by greeting clients upon arrival, scheduling services, answering phone calls, addressing questions and concerns, protecting client confidentiality, and maintaining a safe and therapeutic environment for everyone in our location.
  • Promoting the value of total body care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging home-care retail purchases based on service provider recommendations.
  • Driving member retention through outreach via phone and email to current members.
  • Upholding the Massage Envy core values of optimism, gratitude, excellence, consistency and empathy.
  • Protecting our workplace culture by recognizing and supporting team goals and building positive relationships with team members.
What it Takes to Succeed:
We only succeed together, so we're looking for people with the passion and experience to be amazing. Those who thrive in this role are:

  • Sales superstars
    who aren't afraid to take the lead in connecting clients to memberships, services, and retail products to support the mission of total body care. Bonus points for previous retail or sales experience.
  • People of integrity ready to champion the well-being of members, guests, and team members and do the right thing (even if it isn’t the easy thing).
  • Smart and savvy with solid math and computer skills, confidence handling cash, and a high school diploma or equivalent.
  • Masters of customer service who makes everyone they interact with feel valued and supported, whether in person or on the phone. Bonus points for previous customer service experience.
  • Fast on their feet with the ability to think critically, juggle multiple tasks, and set priorities.
  • Great teammates who can work well with others in a fun and fast-paced environment.
  • Supporters of total body care with a general knowledge of massage and skin care services.

We Believe Our Differences Make Us Better
We're excited to hear from everyone with the skills, experience, and passion to do a great job. We do not unlawfully discriminate against any applicants or employees on any applicable legally protected basis, including race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.
If you're ready to put your amazing sales and customer service skills to work to help people feel their best, we can't wait to meet you.
  • Massage Envy Franchising, LLC (“MEF”) is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location.
Min Salary: USD $14.00/Hr. Max Salary: USD $20.00/Hr.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Consumer Services

SALARY

$47k-60k (estimate)

POST DATE

03/19/2023

EXPIRATION DATE

06/29/2023

WEBSITE

massageenvy.com

HEADQUARTERS

SCOTTSDALE, AZ

SIZE

15,000 - 50,000

FOUNDED

2002

TYPE

Private

CEO

STEVE BIELEWICZ

REVENUE

$500M - $1B

INDUSTRY

Consumer Services

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About Massage Envy

Massage Envy owns and operates a chain of wellness centers that provides massage therapy and skincare treatment for individuals.

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