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Sales & Customer Service Associate
Massage Envy
Massage Envy Williamsburg, VA
$53k-73k (estimate)
Other | Consumer Services 2 Months Ago
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Massage Envy is Hiring a Sales & Customer Service Associate Near Williamsburg, VA

Overview

Are you seeking a company that you can advance with and allows you to help others start their wellness journey?

If you are a sales and customer service superstar who wants to be part of a community committed to helping people feel their best and who isn’t afraid to take the lead in connecting clients to memberships, we want you on our team at Massage Envy Williamsburg. Massage Envy is the leader in accessible massage and skin care. As a sales and customer service associate at our Williamsburg franchised location,* you'll join a wellness community that's 35,000 strong.

And you have a meaningful role to play as you:

  • Help clients understand the benefits of regular massage, skin care and stretch.
  • Establish relationships with members and guests to grow and retain a client base.
  • Enroll new guests into our Wellness Program and explain the benefits of being a member
  • Maintain a clean and inviting workplace and environment
  • Provide outstanding customer service by greeting clients upon arrival, scheduling services, answering phone calls, addressing questions and concerns, protecting client confidentiality, and maintaining a safe and therapeutic environment for everyone
  • Promote the value of total body care by educating clients on new and expanded services
  • Driving member retention through outreach via phone to current members
  • Protecting our workplace culture by recognizing and supporting team goals and building positive relationships with team members.
  • Uphold the Massage Envy core values of optimism, gratitude, excellence, consistency and empathy

We only succeed together, so we're looking for people with the passion and experience to be amazing. Job Requirements:

  • Reliable and dependable team-player
  • Good math, cash handling, and computer skills
  • Goal driven and self-motivated to meet sales goals
  • Ability to think critically, juggle multiple tasks, and set priorities
  • Outstanding customer service and problem-solving skills
  • Teammates who can work well with others in a fast-paced environment
  • Full-Time, Open Availability, No set schedules

If you're ready to put your amazing sales and customer service skills to work to help people feel their best, we can't wait to meet you.

Here's what's in it for you:

The rewards of the job go beyond the difference you'll make in the lives of members and guests. We offer a culture of care that inspires you to be your best with:

  • A healthy compensation plan that rewards your hard work with performance based commissions on top of your base pay.
  • Benefits that help you take care of you including healthcare and dental (certain qualifications apply)
  • Employer-paid membership and reduced cost on services and retail products.
  • A dynamic, energizing environment where you're consistently challenged.
  • Training to help you grow and refine your sales and customer service skills.

We can't wait to meet you so we can begin our journey together.

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location.

Salary

$14/hour

Job Summary

JOB TYPE

Other

INDUSTRY

Consumer Services

SALARY

$53k-73k (estimate)

POST DATE

01/28/2023

EXPIRATION DATE

04/25/2024

WEBSITE

massageenvy.com

HEADQUARTERS

SCOTTSDALE, AZ

SIZE

15,000 - 50,000

FOUNDED

2002

TYPE

Private

CEO

STEVE BIELEWICZ

REVENUE

$500M - $1B

INDUSTRY

Consumer Services

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About Massage Envy

Massage Envy owns and operates a chain of wellness centers that provides massage therapy and skincare treatment for individuals.

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The job skills required for Sales & Customer Service Associate include Customer Service, Problem Solving, Scheduling, etc. Having related job skills and expertise will give you an advantage when applying to be a Sales & Customer Service Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Sales & Customer Service Associate. Select any job title you are interested in and start to search job requirements.

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If you are interested in becoming a Sales&Customer Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Sales&Customer Service Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Sales&Customer Service Associate job description and responsibilities

Sales and customer service associates are employees who are responsible for closing out sales deals and attending to customer needs.

02/11/2022: Gainesville, FL

Processing and logging incoming calls into the CRM system while identifying customer needs.

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Forwarding and escalating inquiries to relevant individuals and departments.

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Contacting customers to give them accurate feedback on the progress of their inquiries.

02/26/2022: Norfolk, VA

Providing outstanding customer service and updating customer information as required.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Sales&Customer Service Associate jobs

A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.

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The best CSRs are genuinely excited to help customers.

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Must have knowledge to process and logg incoming calls into the CRM system.

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You will apply your multitasking skills by listening and speaking to customers, navigating computers, and typing call documentation simultaneously.

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Attend to customer's complaint with ease and calm attitude.

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Step 3: View the best colleges and universities for Sales&Customer Service Associate.

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