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Customer Service Associate - Temporary
Walgreens
Walgreens Danvers, MA
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$42k-54k (estimate)
Temporary Just Posted
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Walgreens is Hiring a Customer Service Associate - Temporary Near Danvers, MA

Job Description:

  • Models and delivers a distinctive and delightful customer experience.

  • Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

  • Provides customers with courteous, friendly, fast, and efficient service.

  • Recommends items for sale to customer and recommends trade-up and/or companion items.

  • Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

  • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

  • Implements Company asset protection procedures to identify and minimize profit loss.

  • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

  • Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

  • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

  • Has working knowledge of store systems and store equipment.

  • Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

  • Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

  • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.

  • Completes special assignments and other tasks as assigned.

Training & Personal Development

  • Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1371071BR

Title: Customer Service Associate - Temporary

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 107 HIGH ST,DANVERS,MA,01923

Full District Office Address: 107 HIGH ST,DANVERS,MA,01923-03113-09011-S

External Basic Qualifications:

  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

  • Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications:

  • Prefer six months of experience in a retail environment.

  • Prefer to have prior work experience with Walgreens.

The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 09011-DANVERS MA

Job Summary

JOB TYPE

Temporary

SALARY

$42k-54k (estimate)

POST DATE

03/27/2024

EXPIRATION DATE

04/09/2024

WEBSITE

walgreens.com

HEADQUARTERS

CHARLOTTE, NC

SIZE

>50,000

FOUNDED

1901

TYPE

Private

CEO

STEPHANIE HENRY

REVENUE

$5B - $10B

INDUSTRY

Ancillary Healthcare

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About Walgreens

Walgreens is an online and in-store retailer of personal care and pharmaceutical supplements.

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The following is the career advancement route for Customer Service Associate - Temporary positions, which can be used as a reference in future career path planning. As a Customer Service Associate - Temporary, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Associate - Temporary. You can explore the career advancement for a Customer Service Associate - Temporary below and select your interested title to get hiring information.

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