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Marucci Sports has a position available at our company headquarters for an IT Support Specialist to assist the IT Manager with all support requests from company users. This includes installing and configuring hardware, software, systems, and printers. The employee will use a variety of technical skills, proficiency with Excel, and general knowledge of IT and IT Security best practice processes. Training for the company's WMS and ERP systems will be provided. Specialist must be able to understand the user's issue, add any information needed in the ticketing system, categorize and route the ticket appropriately, and follow up to ensure completion. Attention to detail is a must! Specialist will work with internal resources and third-party IT provider to ensure success on all open items. The implementation of key controls for SOX compliance under the guidance of the IT Manager is an important part of the success of this role.
Responsibilities
Experience with the following technologies
Full Time
Retail
10/19/2022
12/05/2022
maruccisports.com
Baton Rouge, LA
100 - 200
Retail
The following is the career advancement route for IT Support Specialist positions, which can be used as a reference in future career path planning. As an IT Support Specialist, it can be promoted into senior positions as an Information Technology Auditor Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Specialist. You can explore the career advancement for an IT Support Specialist below and select your interested title to get hiring information.
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Quotes from people on IT Support Specialist job description and responsibilities
IT Support Specialist provides a wide range of computer services from basic troubleshooting to complex maintenance and repair procedures.
01/10/2022: Gainesville, FL
IT Support Specialists to work on either computers or portable devices, whereas some others may require their employees to tend to all sorts of requests.
02/20/2022: Jacksonville, FL
The IT Support Specialist provides computer support to end users across the College district for computer hardware, software, other technology equipment, and business-related applications.
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These specialists either support computer networks or they provide technical assistance directly to computer users through a help desk.
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IT support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Support Specialist jobs
Employers usually prefer to hire IT support specialists with some sort of formal college education even though training requirements can vary.
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Successful technical support specialists possess common characteristics and aptitudes.
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Step 3: View the best colleges and universities for IT Support Specialist.