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Marshfield Clinic Health System
Rice Lake, WI | Full Time
$36k-45k (estimate)
1 Week Ago
Marshfield Clinic
Rice Lake, WI | Full Time
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Patient Access Specialist
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$36k-45k (estimate)
Full Time 1 Week Ago
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Marshfield Clinic Health System is Hiring a Patient Access Specialist Near Rice Lake, WI

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
Job Title:
Patient Access Specialist
Cost Center:
101571274 Registration-RL Reg
Scheduled Weekly Hours:
20
Employee Type:
Regular
Work Shift:
See Job Description for detail (United States of America)
Job Description:
JOB SUMMARY
The Patient Access Specialist serves as an initial contact for patients and customers, in-person and via telephone, and assists them in a manner consistent with Marshfield Clinic Health System customer service standards. This individual is to complete financial clearance activities prior to patient arrival to any Marshfield Clinic Health System (MCHS) facility to expedite and enhance the patient experience. The Patient Access Specialist activities include appointment scheduling, referral completion, authorization for visit, pre-registration, and registration. This individual will provide exceptional customer service to meet the needs of customers both internally to MCHS and externally to patients and other healthcare providers.
WORK SHIFT
Variable shifts between 2:30 pm - 9:30 pm to include weekend & holiday rotation.
JOB QUALIFICATIONS
EDUCATION
For positions requiring education beyond a high school diploma or equivalent, educational qualifications must be from an institution whose accreditation is recognized by the Council for Higher Education and Accreditation.
Minimum Required: High school diploma or equivalent.
Preferred/Optional: Successful completion of a vocational technical health unit coordinator, medical office specialist, medical secretary program or related field. Successful completion of a medical terminology course.
EXPERIENCE
Minimum Required: Demonstrated proficiency utilizing a computer, telephone to include written and verbal communication skills.
Preferred/Optional: Knowledge of medical insurance and one year experience in a healthcare facility including direct patient contact and customer service.
CERTIFICATIONS/LICENSES
The following licensure(s), certification(s), registration(s), etc., are required for this position. Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position.
Minimum Required: None
Preferred/Optional: None
Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first.
At Marshfield Clinic Health System, we are fully committed to addressing health equity, diversity and inclusion for our employees and providers, our patients, and the communities we serve. We believe that every individual should have the opportunity to attain their highest level of health. We embrace diversity and welcome differences in who we are and how we think. We believe that any individual or group should feel welcomed, respected and valued. View our Equity and Inclusion Statement here.
Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System's Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program.
Marshfield Clinic Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Job Summary

JOB TYPE

Full Time

SALARY

$36k-45k (estimate)

POST DATE

03/15/2024

EXPIRATION DATE

04/03/2024

WEBSITE

marshfieldclinic.org

HEADQUARTERS

MARSHFIELD, WI

SIZE

7,500 - 15,000

FOUNDED

1916

TYPE

NGO/NPO/NFP/Organization/Association

CEO

SUSAN TURNEY

REVENUE

$1B - $3B

INDUSTRY

Ambulatory Healthcare Services

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About Marshfield Clinic Health System

Marshfield Clinic is a healthcare center specializing in allergy and asthma, anesthesia, audiology, bariatric surgery, cardiology and more.

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The following is the career advancement route for Patient Access Specialist positions, which can be used as a reference in future career path planning. As a Patient Access Specialist, it can be promoted into senior positions as a Patient Accounts Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Access Specialist. You can explore the career advancement for a Patient Access Specialist below and select your interested title to get hiring information.

If you are interested in becoming a Patient Access Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Access Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Access Specialist job description and responsibilities

As an essential member of the Revenue Cycle team, Patient Access Specialists perform accurate registration, patient estimates, point of service collections and provide exemplary customer service while serving the needs of patients and customers.

03/17/2022: Tuscaloosa, AL

Educating patients and their caregivers on hospital policies, admission and discharge procedures, visitation schedules and clinical protocols.

01/29/2022: Roanoke, VA

Maintains patient confidentiality per HIPAA regulations.

01/11/2022: Daytona Beach, FL

Preparing documents for admitting and discharging patients from the hospital.

12/22/2021: Canton, OH

Under general supervision, performs complex level customer service functions primarily related to patient registrations.

01/27/2022: San Jose, CA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Access Specialist jobs

Maintain positive working relationships with patients, physicians, visitors, and hospital staffs.

03/11/2022: Spartanburg, SC

Patient access representatives may pursue professional certification to showcase their skills and expertise, such as the Certified Patient Care Technician (CPCT) credential.

02/01/2022: Portland, ME

Strong commitment to providing an outstanding patient experience.

03/03/2022: Huntington, NY

Practice customer service skills for dealing with patients.

02/16/2022: Fresno, CA

Must have strong knowledge of Patient Access functions and Front End billing processes.

02/08/2022: Greenville, SC

Step 3: View the best colleges and universities for Patient Access Specialist.

Butler University
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