Description

The Barista is not only responsible for making and serving its customers with coffee products, but also educating them about premium teas and coffees. 

• Welcoming and greeting customers and efficiently determining their needs and interest. 

• Explaining and educating the customers about the different coffee products by explaining and presenting machines, and also demonstrating the operation of brewing equipment. 

• Preparing and selling coffee products by closely following the prescribed preparation techniques and recipes for various coffee drinks like café, expresso, latte, espresso lingo and cappuccino. 

• Attracting new customers and generating additional revenue, characterizing new and expanded products and services. 

• Sanitizing or cleaning utensils, work areas and equipment. 

• Regularly checking the temperature of refrigerators, freezers or other heating equipment to make sure it functions properly. 

• Ordering, receiving and stocking retail products or stock supplies. 

• Setting up or restocking product displays. 

• Serving prepared food such as cakes, biscotti, muffins or bagels. 

• Listening to customer complaints and queries and addressing their concerns in an efficient yet friendly manner and reporting to the manager on duty without delay. 

• Maintaining a prompt and friendly customer service. 

Requirements

• High School diploma or GED preferred 

• 1 year experience preferred. 

• Detail oriented and well organized. 

• Excellent listening and verbal communication skills.