1 Telephone Operator Job in Xiamen, AL
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Marriott Hotels Resorts is Hiring a Telephone Operator Near Xiamen, AL
Job Category Rooms & Guest Services Operations
Location Xiamen Marriott Hotel & Conference Centre, No 236 Guanbin Road, Tong'an District, Xiamen, Fujian, China VIEW ON MAPSchedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed.
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.
Job Summary
Other
09/29/2022
12/12/2022
marriottdetroitairport.com
Romulus, MI
<25
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The job skills required for Telephone Operator include Confidentiality, Guest Service, Futures, etc. Having related job skills and expertise will give you an advantage when applying to be a Telephone Operator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Telephone Operator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Telephone Operator positions, which can be used as a reference in future career path planning. As a Telephone Operator, it can be promoted into senior positions as a Receptionist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Telephone Operator. You can explore the career advancement for a Telephone Operator below and select your interested title to get hiring information.
If you are interested in becoming a Telephone Operator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Telephone Operator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Telephone Operator job description and responsibilities
A telephone operator typically performs tasks that cannot easily be automated.
02/03/2022: Greenville, SC
Collect calls normally require the assistance of a trained telephone operator.
02/13/2022: Peoria, IL
Most of the time, an operator can give both an address and telephone number for both new and established listings.
01/20/2022: Mcallen, TX
On a daily basis, Telephone Operators perform clerical duties such as typing, proofreading, and sorting mail.
01/26/2022: Baltimore, MD
May handle emergency calls and assist children or people with physical disabilities to make telephone calls.
03/23/2022: Oakland, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Telephone Operator jobs
Switchboard operators are becoming less and less common as most companies have their communications handled by automated systems.
01/28/2022: Pueblo, CO
Phone operators are essentially customer service personnel, and need to have a certain set of skills.
03/03/2022: Fort Wayne, IN
Each telephone was wired to a telephone exchange established for a town or area.
04/16/2022: Mobile, AL
At the turn of the 21st century, the oldest parts of the telephone network still use analog technology for the last mile to the end user.
03/27/2022: Tacoma, WA
Several large private telephone networks are not linked to the PSTN, usually for military purposes.
03/25/2022: Portsmouth, OH
Step 3: View the best colleges and universities for Telephone Operator.
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