Recent Searches

You haven't searched anything yet.

48 Rooms Operations Manager Jobs in Anaheim, CA

SET JOB ALERT
Details...
Marriott Hotels Resorts
Anaheim, CA | Full Time
$39k-63k (estimate)
6 Months Ago
CORT
Anaheim, CA | Full Time
$120k-161k (estimate)
6 Days Ago
American Career College
Anaheim, CA | Full Time
$88k-114k (estimate)
1 Week Ago
Sheraton Park Hotel At Anaheim
Anaheim, CA | Full Time
$119k-149k (estimate)
4 Days Ago
Marriott International, Inc.
Anaheim, CA | Full Time
$55k-79k (estimate)
2 Months Ago
Crew 2, Inc.
Anaheim, CA | Full Time
$112k-141k (estimate)
Just Posted
Bowlero Corp
ANAHEIM, CA | Other
$95k-125k (estimate)
1 Month Ago
El Super | El Super
Anaheim, CA | Full Time
$116k-144k (estimate)
10 Months Ago
El Super
El Super
Anaheim, CA | Full Time
$116k-144k (estimate)
11 Months Ago
City of Anaheim, CA
Anaheim, CA | Full Time
$127k-160k (estimate)
6 Days Ago
Securitas Security Services
Anaheim, CA | Full Time
$120k-149k (estimate)
3 Weeks Ago
WorkCare Inc.
Anaheim, CA | Full Time
$149k-183k (estimate)
5 Months Ago
City of Anaheim
Anaheim, CA | Full Time
$107k-131k (estimate)
1 Month Ago
Collins Aerospace
Anaheim, CA | Full Time
$143k-191k (estimate)
1 Week Ago
Drybar Shops
Anaheim, CA | Full Time
$120k-149k (estimate)
3 Months Ago
Pen Manufacturing
Anaheim, CA | Full Time
$162k-193k (estimate)
3 Weeks Ago
Sephora
Sephora
Anaheim, CA | Full Time
$125k-155k (estimate)
7 Months Ago
SA RECYCLING
Anaheim, CA | Full Time
$68k-87k (estimate)
8 Months Ago
Executive Lighting & Electric
Anaheim, CA | Full Time
$65k-86k (estimate)
1 Month Ago
LeadAdvisors
Anaheim, CA | Full Time
$95k-130k (estimate)
Just Posted
Bporelations.com
Anaheim, CA | Full Time
$95k-130k (estimate)
3 Days Ago
City of Anaheim
Anaheim, CA | Full Time
$71k-95k (estimate)
2 Weeks Ago
Control Air Enterprises LLC
Anaheim, CA | Full Time
$75k-92k (estimate)
2 Months Ago
SA RECYCLING
Anaheim, CA | Full Time
$62k-80k (estimate)
2 Months Ago
White Cap
Anaheim, CA | Full Time
$69k-87k (estimate)
5 Months Ago
Rooms Operations Manager
Apply
$39k-63k (estimate)
Full Time 6 Months Ago
Save

sadSorry! This job is no longer available. Please explore similar jobs listed on the left.

Marriott Hotels Resorts is Hiring a Rooms Operations Manager Near Anaheim, CA

Job Number 23062728
Job Category Rooms & Guest Services Operations
Location JW Marriott Anaheim Resort, 1775 South Clementine Street, Anaheim, California, United States VIEW ON MAPSchedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management

JOB SUMMARY

Assists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance, Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Leading Room Operations Team

• Verifies that goals are being translated to the team as they relate to guest tracking and productivity.

• Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.

• Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths.

• Verifies that the team has the capabilities to meet expectations.

• Leads by example demonstrating self-confidence, energy and enthusiasm.

• Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them.

Managing Property Rooms Operations Function(s)

• Assists in managing the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping).

• Follows property specific second effort and recovery plan.

• Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.

• Takes proactive approaches when dealing with employee concerns.

• Extends professionalism and courtesy to employees at all times.

• Communicates/updates all goals and results with employees.

• Meets semiannually with staff on a one-to-one basis.

• Assists/teaches the team scheduling against guest and hours/occupied room goals.

• Performs hourly job functions as needed.

• Performs other duties, as assigned, to meet business needs.

Managing and Monitoring Activities that Affect the Guest Experience

• Understands the brand's service culture.

• Provides excellent customer service by being readily available/approachable for all guests.

• Strives to continually improve guest and employee satisfaction.

• Takes proactive approaches when dealing with guest concerns.

• Extends professionalism and courtesy to guests at all times.

• Responds timely to customer service department request.

• Verifies that all team members meet or exceed all hospitality requirements.

Managing Profitability

• Assists in performing required annual Quality audit with General Manager (GM) & Regional Director (RD).

• Verifies that a viable key control program is in place.

• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

• Strives to maximize the financial performance of the department.

Conducting Human Resources Activities

• Interviews and assists in making hiring decisions.

• Receives hiring recommendations from team supervisors.

• Verifies that orientations for new team members are thorough and completed in a timely fashion.

• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.

• Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.

• Celebrates successes and publicly recognizes the contributions of team members.

The salary range for this position is $64,480.00 to $88,875.00 annually. This position offers health care benefits, flexible spending accounts, 401(k) plan, accrued paid time off (including sick leave where applicable), life insurance, disability coverage, other life and work wellness benefits and may include incentive compensation. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.

Job Summary

JOB TYPE

Full Time

SALARY

$39k-63k (estimate)

POST DATE

09/06/2022

EXPIRATION DATE

05/01/2023

WEBSITE

marriottdetroitairport.com

HEADQUARTERS

Romulus, MI

SIZE

<25

Show more

Marriott Hotels Resorts
Full Time
$30k-37k (estimate)
2 Weeks Ago
Marriott Hotels Resorts
Full Time
$19k-24k (estimate)
2 Weeks Ago
Marriott Hotels Resorts
Full Time
$26k-31k (estimate)
2 Weeks Ago

The job skills required for Rooms Operations Manager include Housekeeping, Guest Service, Front Office, Customer Service, Scheduling, SOP, etc. Having related job skills and expertise will give you an advantage when applying to be a Rooms Operations Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Rooms Operations Manager. Select any job title you are interested in and start to search job requirements.

For the skill of  Housekeeping
Atria Signature
Full Time
$35k-42k (estimate)
Just Posted
For the skill of  Guest Service
Eagle Ridge Golf Club
Part Time
$31k-35k (estimate)
3 Days Ago
For the skill of  Front Office
Jackson Rancheria Casino Resort
Full Time
$40k-53k (estimate)
1 Day Ago
Show more

If you are interested in becoming a Rooms Operations Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Rooms Operations Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Rooms Operations Manager job description and responsibilities

A hotel operations manager checks the daily operations of a hotel, lodge, or motel.

03/23/2022: Sioux City, IA

Fill busy shifts with the most experienced and skilled staff.

04/25/2022: Augusta, GA

Maintaining close control and inventory of uniforms, supplies and equipment. Assist in ordering as needed.

04/27/2022: Battle Creek, MI

Assisting in providing training and development to all team members, conducting counseling and evaluations, as well as delivering recognition and reward.

03/13/2022: Modesto, CA

Managing room inventory and the flow of arrivals and departures.

05/02/2022: New York, NY

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Rooms Operations Manager jobs

Apply for a hotel operations manager position in order to develop skills and experience.

03/02/2022: Alamogordo, NM

Be hands-on and learn to trust your staffs to have a positive working environment.

03/04/2022: Clearwater, FL

Aspiring manager should be able to handle different kinds of staffs by building a foundation so that the employees will gain a trust to you.

03/22/2022: Lowell, MA

Build relationships with guests.

03/07/2022: Mcallen, TX

Multiple languages are a plus.

05/07/2022: Boise, ID

Step 3: View the best colleges and universities for Rooms Operations Manager.

Calvin University
Colby-Sawyer College
Augustana University
University of South Carolina--Upstate
New York University
CUNY--Queens College
Show more